Customer reviews from Char-Broil, LLC
Char-Broil - Gas and Charcoal Grill - Black/Chrome
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Char-Broil - Gas and Charcoal Grill - Black/Chrome
Posted by: TheRealUpstate
from Upstate, New York
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
The charcoal and propane options are great. Plenty of grilling space, especially with the side burner. The only thing that is discouraging is that after less than two months the igniting component for the grill side stopped working. The igniter for the burner works but not the actual grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, August 5, 2024
We are sorry to learn of this issue. Please contact us at 1-866-239-6777 for assistance.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
charbroil dual grill gas/charcoal
on April 29, 2025
Posted by: James J
product was easy to assemble, built fairly sturdy. charcoal side is fully adjustable for heat level. just built today 4/29/25
will be using this product nearly daily. looking forward to the flavors
will be using this product nearly daily. looking forward to the flavors
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Got this and its been a solid grill since I love this grill
on May 29, 2025
Posted by: David B
I feel this isn't the best quality but its like buying a kia. As long as you do the TLC on it and use a good grill cover this will give you some time. I have over 8 or 9 years out of this kicka## grill
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Grill
on June 20, 2025
Posted by: Patrick 5 D
Perfect, easy manuverabilty, easy cooking, easy cleanup, good looking
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Great grills
on July 5, 2025
Posted by: Leann D
This is to replace the larger fuel fuel grill. Love having the option and with the lg grill we got the best grill tool ever. The grill mover. I wish the walls would be a little heavier to last longer!!
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Love this grill
on July 6, 2025
Posted by: Penny A
We love this grill. It is awesome to have both propane and charcoal and we have had this now for many years and love it.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
rust bucket
on August 26, 2014
Posted by: tneagle
from TN, United States
Gender:Male
Length of ownership:6 months
Grill lest then 4 years old all has completely rusted to the point it is falling apart
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, September 1, 2014
We're sorry to hear this. How was this grill cleaned? Was a cover used? Please give us a call at 1-800-241-7548 so that we can best assist with this and help you to get back up and grilling.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
Loved it until…..
on June 10, 2024
Posted by: Salty aka Morton
from Montana
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
I’ve owned this grill for a few years and really loved it until I needed replacement parts….as consumers we spend a lot of money to buy these and don’t want to be forced to buy a new unit every few years and pay for disposal of the old one. Do better Charbroil…because this weekend I bought a new Weber and may never buy anything made by Charbroil again.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Stacy, SME, June 11, 2024
We are sorry to hear of the frustrations you experienced. Please contact us at 1-866-239-6777 if you require assistance.
Written by a customer while visiting Char-Broil, LLC