Customer reviews from geappliances.com
GE - 7.4 Cu. Ft. 14-Cycle Gas Dryer with Steam - White/Silver Backsplash
Average customer rating
4.3
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
97
4 Stars
33
3 Stars
11
2 Stars
1
1 Star
14
84%of customers recommend this product.
(
123 out of
147)
Customer Reviews for GE - 7.4 Cu. Ft. 14-Cycle Gas Dryer with Steam - White/Silver Backsplash
Customer Rating
1
Broke twice in 3 years!
on December 7, 2022
Posted by: Jwilk1973
from Michigan
We purchased this product three years ago for our new custom built home. Just a couple of weeks after the 12 month period, the dryer wouldn’t do anything! They sent someone out , and ended up replacing the motherboard. Now two years later, it has just done the same thing! Nothing like having a load of laundry to be dried, only to find out your “newer” dryer doesn’t work!
So very disappointed in this unit!!!
So very disappointed in this unit!!!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, December 12, 2022
Oh goodness!
We're so sorry to hear that your dryer has gone out again. This is certainly not the kind of experience we want for our customers and understand your disappointment. We would encourage you to schedule a service call so a technician can repair your dryer. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We'll be sure this information is seen by the development team. If you have any questions, please let us know. Best. Mike@GEA
We're so sorry to hear that your dryer has gone out again. This is certainly not the kind of experience we want for our customers and understand your disappointment. We would encourage you to schedule a service call so a technician can repair your dryer. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We'll be sure this information is seen by the development team. If you have any questions, please let us know. Best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on July 3, 2023
Posted by: Rlwilson
I loved my dryer, but the door would constantly pop open and turn the dryer off. The constant stopping and starting wore the computer out and I had to have it replaced. Now it’s quit working again and it’s only 3 years old.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 5, 2023
Hello! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear of the constant issues you have had with your dryer door and the electronics failing. This is in no way the consumer experience that we strive for, and we will be sure to send this feedback to our product design teams so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on August 20, 2023
Posted by: GE Dryer for the home
from Moorpark, CA
We love the efficiency of this dryer. It’s quiet while drying a cycle and runs properly every time. If you are considering this model , you will not be disappointed.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DISPLAY BOARD WILL GO OUT!
on December 18, 2023
Posted by: 0645
from CALIFORNIA
WORKED GOOD FOR TWO-THREE YEARS, ONLY. HARD TO GET SUPPORT WHEN NEEDED.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 2, 2024
Greetings! Thank you for your feedback. We are so sorry that this dryer did not last as long as expected. We know the importance of an appliances operating for a while, and we will be sure to share these comments with our product teams for review.
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com