Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 21, 2023
Hi,
We're thrilled this cooktop could surpass all your expectations! It's great hearing how this model's features and design could give you the quality experience you deserve. We're pleased to have you in the Cafe family. Thanks for leaving a review!
We’ve had our cooktop for a couple of weeks now and couldn’t be happier with it! It’s so nice to have that 5th burner. The cooktop is roomy and easy to use. Looking forward to many family meals prepped on this!
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra@Café , GE Appliances, August 24, 2023
Hi there,
Thank you for taking the time to post this awesome review! We're so glad to hear that you love your new cooktop. It means a lot! We're pretty fond of this unit as well. The LED knob lighting is a plus!
We sincerely hope that you and your family will enjoy it for many years to come! - Tierra@Café
Love it great product looks and works perfectly very happy
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 11, 2023
Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new gas cooktop. This is such a beautiful model with many great cooking features that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your cooktop for many years to come. Happy cooking! - Adrian@Cafe
Given the price and the fact that this is GE's 2nd only to Monogram, I am very disappointed in this cooktop. It has nice features and cooks very well, but it is not quite a year old and the stainless steel has already discolored very badly around the burners - it looks terrible. I'm also constantly wiping bits of rust off the grates, and the right side grate has warped - pans rock on it. I've had 2 stainless cooktops prior to this one, both far less expensive, and didn't have either problem with either of them. If it looks this bad after a year, I can't even imagine what it will be like in 5. The other issue is that the spokes of the grates do not come close enough together. My 8" skillet is precarious at best, let alone my smallest saucepan.If they had extended the spokes another 1/2" into the center, that would solve the problem. Like I said, it cooks well, but for the price I wouldn't expect these other problems.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , March 31, 2023
Good afternoon.
Thank you so much for taking the time to provide us with a review on your cooktop. We can certainly understand that when your finish starts to chip away, it creates an eye sore in the kitchen. This is not the kind of quality we expect to see from this model and apologize for the disappointment.
Your concerns regarding the grates on your unit are very helpful to us. We can learn from your experiences in order to see where improvements can be made in future models. Please feel welcome to connect with us at any time. It is a pleasure to have you as part of our GE Appliances family. -Haley@Cafe