Customer Reviews for Caf - 36" Built-In Gas Cooktop - Stainless Steel
Customer Rating
3
Tri burner issue in cooktop
on May 18, 2024
Posted by: Sri a
from 08857
Tri burner is an issue, it makes boom sound and shuts off in high. Also below the Tri burner the stainless steel looks burnt. It is new and been 3 weeks delivered.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 21, 2024
We're here to assist you with your cooktop and the burner issue. We do see that a service appointment has been scheduled and we're confident this will be resolved by a qualified technician.
The build quality is very nice. Tri-ring burner goes out when at its lowest setting and we have not been able to resolve it. It also doesn’t heat like it should. Other than that the unit is nice.
I would recommend this to a friend!
Response from cafeappliances.comBy Michael, GE_Appliances, May 2, 2024
We’re happy to hear that you’ve been impressed with the build quality of your new cooktop, but we hate to hear that you’re having issues with the tri-ring burner on its low setting, and that your burners aren’t heating properly. We want to help. We recommend having this issue diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
I love this Cafe' Gas Cooktop! At 36", it is spacious with a lot of burner options and choices. It cooks great! So glad I chose the Cafe' line of appliances for my entire kitchen!
Love the cooktop but very disappointed with the knobs, I payed extra for the bronze finish, in a couple of months it began to chip off showing a white plastic. Such a major flaw, would like to replace them but they are too expensive and more than likely it would happen again
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 7, 2024
We definitely want to help out with the knobs. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Love this cooktop. Cleanup is easy compared to the last cooktop we had. I love the super power boil and power boil burners. Cooking is fun again with this cooktop.
If you love to cook like I do, you'll love this spacious gas cook-top with 5 burners! Two of them are power boil burners for large cookware. Plus there are 2 regular size burners that can be used in conjunction with the included griddle. The smaller burner is great for slow simmering. The stainless steel is easy to clean and all the parts are easily put back on. My large stock pots fit on at the same time, so I can cook marinara, soups, stew, pot roast, etc.