Customer Reviews for Caf - 36" Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
Perfect replacement for basic builder appliances
on June 27, 2024
Posted by: lj81
from La Quinta, CA
Problem, newly built home with 10-year warranty had basic appliances that did not meet my cooking needs. Any replacement had to install within current kitchen design with no changes to electrical/gas or builder warranty would be voided. I updated all my appliances to Cafe once the one year warranty on the original appliances had expired. This 36" gas cooktop replaced same from competitor that did not meet my needs and was a poor design. I ordered Cafe 36" gas cooktop with copper dials which turned out to be stunning. Two left burners with same output and grill settings was perfect for my Swiss Diamond grill which also fits this cooktop without overlapping the dials. Another plus, dials with light when on and having two power burners instead of only one. I also noticed that every burner lights immediately and so far has never gone out. Old cooktop took several attempts to light and I also had several times where burners went out when going to a low flame. My orginal cooktop was only 1-year old but this Cafe cooktop has proven to be superior in function as well as in design. I love it and highly recommend.
This cooktop is so much better than our last one (which started to malfunction after 8 years). It starts right up, heats so fast, and yet has a great simmer feature. Love the gas lock feature too.
Knobs are plastic so the plastic fake stainless steel just melts. The lettering on the cooktop is VERY fragile and just rubs off under normal cleaning and use.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, June 20, 2024
We hate to hear that the lettering on your new cooktop has left you less than impressed, and that you’ve had issues with knobs melting. This is not something we want or expect from our appliances, and we’ll be sure to forward your feedback to our product team so we can work to improve. We would like to help with your knobs. An agent will be reaching out to you via email, please respond at your earliest convenience.
Cafe has always been reliable. The burners work great, the different size burners are convenient, for a cooktop it is heavy duty, and the gas lock button is a great safety feature.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Cafe_Appliances, June 5, 2024
Thank you so much for being a part of th Cafe Appliances family! We're happy to hear that your cooktop is working well. We hope that you will enjoy it for many years to come!