This cooktop is so much better than our last one (which started to malfunction after 8 years). It starts right up, heats so fast, and yet has a great simmer feature. Love the gas lock feature too.
Knobs are plastic so the plastic fake stainless steel just melts. The lettering on the cooktop is VERY fragile and just rubs off under normal cleaning and use.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, June 20, 2024
We hate to hear that the lettering on your new cooktop has left you less than impressed, and that you’ve had issues with knobs melting. This is not something we want or expect from our appliances, and we’ll be sure to forward your feedback to our product team so we can work to improve. We would like to help with your knobs. An agent will be reaching out to you via email, please respond at your earliest convenience.
Cafe has always been reliable. The burners work great, the different size burners are convenient, for a cooktop it is heavy duty, and the gas lock button is a great safety feature.
I would recommend this to a friend!
Response from cafeappliances.comBy Tierra, Cafe_Appliances, June 5, 2024
Thank you so much for being a part of th Cafe Appliances family! We're happy to hear that your cooktop is working well. We hope that you will enjoy it for many years to come!
Tri burner is an issue, it makes boom sound and shuts off in high. Also below the Tri burner the stainless steel looks burnt. It is new and been 3 weeks delivered.
Response from cafeappliances.comBy Tierra, Café_Appliances, May 21, 2024
We're here to assist you with your cooktop and the burner issue. We do see that a service appointment has been scheduled and we're confident this will be resolved by a qualified technician.