Customer Reviews for Caf - 36" Built-In Gas Cooktop - Stainless Steel
Customer Rating
3
Nice to use, finish scratches and rubs off easily.
on April 5, 2022
Posted by: AsEver Jen
from Tucson, AZ
The cooktop works well and we enjoy using it. We like the indicator lights and the gas lock. Whatever the manufacturer uses to make the stainless a sort of darker tone that is characteristic of the Café line rubs off easily, leaving the normal, brighter stainless showing. This is very disappointing because I didn't even rub hard enough to remove the grease I was trying to clean and now I'm afraid to clean anything. It also scratches easily.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@Cafe, Cafe_Appliances, April 7, 2022
Hello - We appreciate you taking the time to share your review. We are glad your new cooktop works well and you enjoy using it. We are sorry the stainless steel finish scratches and rubs off easily. Here are some tips that can help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18861&_ga=2.244497602.693906270.1649176635-1975663988.1575412838 Thank you for choosing Café appliances! Olga@Cafe
Easy to clean, heats up food quickly. Getting use to cooking with gas again.
I would recommend this to a friend!
Response from cafeappliances.comBy Kelsey@Café, Café, April 14, 2022
It's so wonderful to hear that your new cooktop is easy to clean and heats up your food quickly! It's certainly a different experience when cooking on gas versus electric. We do offer a guide to using the surface burners on pages 6 and 7 that might come in handy for you: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000965.pdf&_ga=2.156483771.1481216450.1649708825-112271007.1646059893. We hope this helps! All the best, Kelsey@Café
I will soon own a preowned house with this model CGP95362MS1 stove top and it appears the dial lettering has worn away after only 2 years of service. Does Cafe has new labels I can attach to the stovetop? Any suggestions on how to fix this issue? Thank you.
Response from cafeappliances.comBy Mike@Cafe, Cafe , March 11, 2022
Greetings,
Congratulation on owning your brand new home! We can certainly understand your concerns about the lettering on the cooktop. While we do not specifically have labels you can attach, if it is your desire, you can purchase a cooktop panel (WB62X31367) from our parts site by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/.
Let us know if you have any additional questions. Mike@Cafe
This stove top is by far the best value for what you receive. The features are outstanding when it comes to safety and usability. The spaces between the burners are large enough to accommodate my largest pots with room to spare. The grate lines give the stove top the look of being larger than it is which enhances my cooking area.
The look and performance is great! But…….. the quality of knobs is very cheap and they are plastic with a metal coating and pretty much start peeling right away. Also, the lettering and lines for heat are rubbing off with regular cleaning.