Customer reviews from geappliances.com
GE - Profile Series 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(566 Reviews)
Rating breakdown 566 reviews
5 Stars
363
4 Stars
96
3 Stars
39
2 Stars
24
1 Star
44
83%of customers recommend this product.
(
399 out of
481)
Customer Reviews for GE - Profile Series 30" Built-In Gas Cooktop - Black
Customer Rating
3
Gas Burner
on March 19, 2024
Posted by: Sun Moon
from North Caroline
When all the burner is turned on with high flame and try to bring one of the burners to low flame, it automatically turns off. It is an issue with the product. we just bought and first time with GE appliances, will have additional feedback based on the usage after sometime
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, March 20, 2024
We'd like to help you with your cooktop. Please refer to the link below for guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17987
If it still doesn't work properly, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17987
If it still doesn't work properly, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with my upgrade!
on March 20, 2024
Posted by: DonnaDlu
This replaced my old (25+ yrs) cooktop and what an improvement it is! Love the 5 burners, grate design and knob placement. It lights quickly and performs perfectly
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek Cook Top
on March 26, 2024
Posted by: Leahs Stove Top
This product is so pretty and works wonderfully! I love cooking on a gas stove!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Weak grates and ignitors.
on March 29, 2024
Posted by: bboro7221
from Central NY
Clean design won us over, driving us to go GE for the whole kitchen redo. After 6 months of use the most commonly used burner, left front, sometimes doesn’t light unless several back and forth turns of the knob, which unpleasantly floods gas into the kitchen. Yeesh. Worse, though, is that the seemingly stout grates sag after heating. We use the cooktop 3x a week, are not amazing chefs, just cooking Hello Fresh meals. That the grates will need replacement every year (one can see the sag at each burner) is disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 29, 2024
We would like to assist you with this cooktop and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Cooktop
on April 2, 2024
Posted by: cooktop126345
from norristown pa
Great to cook in and easy to clean. I really like the light feature on the knobs and the whole thing is really very nice looking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, April 11, 2024
We’re so happy to hear that you’ve been enjoying your cooktop and that you’ve found it easy to clean. We hope many meals come from your cooktop.
Written by a customer while visiting geappliances.com
Customer Rating
4
Service call
on April 10, 2024
Posted by: Ponyro
Had to have a service call because the flame was too high
Written by a customer while visiting geappliances.com
Customer Rating
5
Gas top
on April 15, 2024
Posted by: cook 1 on gas
from Arizona
Phoenominal cook top. with all of the electric tops out there, it is refreshinf to get a great gas top for better cooking
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Will jot recommend
on April 19, 2024
Posted by: Moussa A
The knows are plastic and melts with heat, the position marks (on. Off, his, low ...) wore out, 2 rear ignitor stop working after 3 years, and few knobs won't turn after 3 years.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, April 22, 2024
We're sorry to hear that your knobs are chipping off. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com