Customer reviews from geappliances.com
GE - Profile Series 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(566 Reviews)
Rating breakdown 566 reviews
5 Stars
363
4 Stars
96
3 Stars
39
2 Stars
24
1 Star
44
83%of customers recommend this product.
(
399 out of
481)
Customer Reviews for GE - Profile Series 30" Built-In Gas Cooktop - Black
Customer Rating
5
So far it's great
on January 20, 2021
Posted by: jus10james
from Houston, TX
So far this has been an excellent cooktop. The center burner heats up and boils water faster than other gas appliances I've owned in the past. The lighting around the knobs to indicate the gas is on for that particular area is nice. If for some reason, in a hurry, I didn't realize the burner did not light I can immediately see that that the gas is still turned on. The ability to add a griddle is also a nice touch. I've only used to stove top for less than a month at this point so I will update this review if anything changes my mind.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Enjoy having gas again!
on January 20, 2021
Posted by: Lassie in the south
from Maryville, TN
As my mother-in-law says, "REAL cooks use gas!" This GE Profile does the job well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not sure yet
on February 3, 2021
Posted by: Thirex
Finish under the grates seems to be coming off... Also very difficult to clean... Really like it overall but the above are issues
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, February 10, 2021
Hi Thirex, we're glad you're really liking your new cooktop. We know it can be annoying when it's difficult to clean or when the finish on your grates comes off so we apologize for any headaches caused.
If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
We're wishing you the best and want you to know we're glad to have you in our GE Appliances family. - Guy@GEA
If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
We're wishing you the best and want you to know we're glad to have you in our GE Appliances family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice!
on February 4, 2021
Posted by: Candtlaw
from TX
Happy with our purchase. Would buy again. Need to purchase griddle top
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Overall quality
on February 9, 2021
Posted by: Jusi
from Scottsdale, AZ
I love my new cooktop. Its easy to clean. The 5 burners are really helpful when cooking more than one recipe.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Burner@
on February 15, 2021
Posted by: bravored
from Washington DC
No issues yet. Been using since 1/25/21. Let you know usability changes.
For now works on demand. The burner lights up on demand. ...perhaps its just too new
The griddle is appealing.
The shape is fantastic.
You can explore more ..if you too purchases it.
For now works on demand. The burner lights up on demand. ...perhaps its just too new
The griddle is appealing.
The shape is fantastic.
You can explore more ..if you too purchases it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on February 17, 2021
Posted by: Lig30096
from Duluth GA
Haven't had gas for cooking for many years. Looks good...works really well!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, March 3, 2021
Greetings Lig30096, we're so pleased to see you're enjoying your new gas cooktop! Welcome to the GE Appliances family.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love it!
on February 22, 2021
Posted by: Melrose72
from Otsego, MN
I've really enjoyed cooking on this and it looks so nice! The only reason I gave 4 stars is because of how it streaks when I clean it, so I need to find a good cleaner for it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Eliza@GEA, GE Appliances, March 2, 2021
Hi Melrose72, thank you for taking the time to share your review and for choosing this fantastic gas cooktop for your home. We are so glad to hear that you have enjoyed cooking on it so far and are impressed with its beautiful appearance!
We are sorry to hear of the difficulty you have had with streaking when you clean it and apologize for the inconvenience this has caused. Your cooktop includes a Stainless Steel cleaner regular use of it will help maintain and protect the surface of your glass cooktop keep it looking new! When cleaning the stainless steel surface, we recommend that you follow the cleaner instructions and always wipe the surface in the direction of the grain. You can also find links to helpful recommended maintenance articles that will offer you tips to keep your cooktop looking and running its best here: https://products.geappliances.com/appliance/gea-specs/PGP7030SLSS/support.
We truly value your feedback and hope that this information is helpful for you. Thanks for being a part of the GE Appliances family! -Eliza@GEA
We are sorry to hear of the difficulty you have had with streaking when you clean it and apologize for the inconvenience this has caused. Your cooktop includes a Stainless Steel cleaner regular use of it will help maintain and protect the surface of your glass cooktop keep it looking new! When cleaning the stainless steel surface, we recommend that you follow the cleaner instructions and always wipe the surface in the direction of the grain. You can also find links to helpful recommended maintenance articles that will offer you tips to keep your cooktop looking and running its best here: https://products.geappliances.com/appliance/gea-specs/PGP7030SLSS/support.
We truly value your feedback and hope that this information is helpful for you. Thanks for being a part of the GE Appliances family! -Eliza@GEA
Written by a customer while visiting geappliances.com