Customer reviews from frigidaire.com
Frigidaire - Gallery 27.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
226
4 Stars
93
3 Stars
18
2 Stars
13
1 Star
13
85%of customers recommend this product.
(
52 out of
61)
Customer Reviews for Frigidaire - Gallery 27.6 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Good features
on January 26, 2020
Posted by: Angela167
[This review was collected as part of a promotion.] I am happy with the style and space but it makes a gurgling noise and it is annoying when the house is quiet
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 29, 2020
Hello, Angela167.
Thank you for taking the time to share your experience. We understand your concerns regarding the noises. Please take a look at this short video https://youtu.be/Qbm-4N-T-YA for information regarding normal sounds. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your experience. We understand your concerns regarding the noises. Please take a look at this short video https://youtu.be/Qbm-4N-T-YA for information regarding normal sounds. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
love
on February 3, 2020
Posted by: bakedinNC
[This review was collected as part of a promotion.] great upgrade from our old freezer on top model. Doors hold a lot, shelves clean easily, freezer holds plenty. My only complaint is it makes a loud popping noise occasionally.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Large capacity refrigerator
on February 17, 2020
Posted by: Lhaski
[This review was collected as part of a promotion.] We just purchased this refrigerator a month ago and are very pleased with the amount of space inside the refrigerator. I love the fingerprint resistance free stainless steel look and the stainless steel panel inside of the refrigerator. Great functionality and an abundance of storage space for our large family.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious!
on February 18, 2020
Posted by: Nannette1950
[This review was collected as part of a promotion.] I was gifted my 27.6cu’ Frigidaire, and have to admit that, even though I resisted, I truly deserve this ultimate luxury!!! Haha. It’s amazing!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not so great, loud and noisy to say the least
on April 29, 2020
Posted by: Lariles
[This review was collected as part of a promotion.] This came with our new executive home, Poor quality all the way around. First it has water collection between top compartment and bottom freezer. Service people said it’s normal due to humidity “most likely “. Second at random times makes a very load grating noises for about 1 minute. It now lives in the garage of the new home. Humidity issues improved or they just don’t matter because it drops on concrete not my hand scraped wood flooring. Soon to move out to my workshop where cheap appliances go until they die.
By the way no one offered to replace this mess either. Stay away from this product.
By the way no one offered to replace this mess either. Stay away from this product.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 4, 2020
Hello, Lariles.
Thank you for sharing your feedback. I apologize you are having this experience with your refrigerator. Please know we make every effort to manufacture quality products. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for sharing your feedback. I apologize you are having this experience with your refrigerator. Please know we make every effort to manufacture quality products. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love it with one exception.
on June 5, 2020
Posted by: Shamoon1270
[This review was collected as part of a promotion.] Love this fridge. Although it is 4 cubic foot smaller than my kenmore which I found out was made by LG in another China Parts can’t be found when it went out after only five years. Bought this because it is made in the USA. The only thing I would change is a way for the ice to not drop out the back to the floor when the bin is not full, but taller on the back end. Would recommend a design change that it be cause u see the drawers. Otherwise, I totally recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Need to Improve Ice Dispensing
on June 18, 2020
Posted by: Wilbur2020
[This review was collected as part of a promotion.] We are happy with the performance of the refrigerator. However, the ice dispensing into the tray needs improvement. The trigger system enables ice to build up so that when you open the freezer, ice scatters to the food and bottom of the fridge.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 26, 2020
Hello, Wilbur2020!
We're sorry to hear that this has happened and would like to see how we can help. I have contacted you directly via email regarding your concerns. We would like to review your account and see what assistance might be available. I look forward to your response. -Katrina
We're sorry to hear that this has happened and would like to see how we can help. I have contacted you directly via email regarding your concerns. We would like to review your account and see what assistance might be available. I look forward to your response. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid Fridge!
on July 8, 2020
Posted by: MattSKi
[This review was collected as part of a promotion.] Over month in the kitchen : performance is good!! Large and spacious!
The only thing missing is open door alarm.
Not sure why it is not included in this model.
The only thing missing is open door alarm.
Not sure why it is not included in this model.
Written by a customer while visiting frigidaire.com