Customer reviews from frigidaire.com
Frigidaire - Gallery 21.9 Cu. Ft. French Door Counter-Depth Refrigerator
Average customer rating
4.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
44
4 Stars
18
3 Stars
10
2 Stars
3
1 Star
4
85%of customers recommend this product.
(
64 out of
75)
Customer Reviews for Frigidaire - Gallery 21.9 Cu. Ft. French Door Counter-Depth Refrigerator
Customer Rating
5
EXCELLENT CHOICE
on March 24, 2018
Posted by: D S M
from Elk Grove, CA
[This review was collected as part of a promotion.] Our choice was excellent. This counter depth Frigidaire has so much room and it looks great in our kitchen. We’ve only had it about a month, but hope to have a long time.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Refrigerator
on March 24, 2018
Posted by: Laura52
from Massachusetts
[This review was collected as part of a promotion.] I like the idea of the Frigidaire is easy to see in and things don’t get lost and go to waste. The freezer on the bottom is another great feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
water and ice featured on door
on March 31, 2018
Posted by: donna1004
from Dresher, PA
[This review was collected as part of a promotion.] My Frigidaire has performed to my expectations. Great looking and the lay out of the shelving has made it easier to organize my food. I enjoy the wide door shelving for many bottled or jar products. The freezer is spacious and the two drawer feature makes it easy to access certain foods that are needed frequently.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
WORST RRIGETOR I HAVE EVER BOUGHT
on April 7, 2018
Posted by: NAUTIC
from FLORIDA
FIRST NO ICE 3 SERVICE LATER NEW MOTOR 2ND GRINDING NOISE 5 PARTS LATER BAD LOWER MOTOR, ASK FOR SOME COMPERSATION FOR ALL MY TIME 50% OFF OF WATER FILTER, BIG DEAL, I HAVE TWO MORE FRIGIDAIRES ALL 12 YEARS AND THEY RUN GREAT, BUT THIS WAS MY LAST ONE FROM THIS COMPANY
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2018
NAUTIC, I apologize for any frustration and inconvenience this matter may have brought to you and your family. While we expect that our products will meet and even exceed our consumer expectations, the experience that you encountered is not typical of the quality products that we produce day in and day out. Quality tests are continually conducted to provide (you) the consumer with the best appliance possible in the industry. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. My review of your consumer account shows your service appointment with Pro Appliance of Okeechobee (863-801-9420) was successful in addressing the concerns. Thank you for sharing your feedback with us. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy so far
on April 24, 2018
Posted by: AVDV
from RI
[This review was collected as part of a promotion.] We purchased our new refrig to replace an 18 year old Hotpoint that is still running strong (now a backup). It's been running as advertised for two months now and we love the ice and water in the door as we never had this before. So far so good!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful! Great features!
on April 26, 2018
Posted by: Muffsgirl69
from Conroe, TX
[This review was collected as part of a promotion.] After losing everything in hurricane Harvey we were so glad to purchase our new Frigidaire appliances. The fridge is elegant and offers everything you could dream of
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Below average
on April 30, 2018
Posted by: Matthew1016
from Brunswick NY
[This review was collected as part of a promotion.] Purchased in November 2017
Already in for service.
Don’t recommend this brand . Buyer remorse!
Already in for service.
Don’t recommend this brand . Buyer remorse!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 1, 2018
Thank you for taking the time to share your concerns with us, Matthew1016. We understand how frustrating it is to have an appliance not working properly. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Black stainless is great
on May 1, 2018
Posted by: DenverTravelgirl
from Utah
[This review was collected as part of a promotion.] I bought my new fridge late last year. It has plenty of space and i love the black stainless steel. Downside is shelving and accessories seem flimsier than other fridges. If u want a basic nice fridge this is a good choice, but if you r looking for more sophisticated electronics and touchpad look elsewhere
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 2, 2018
DenverTravelgirl, I am dismayed to hear the features of your refrigerator are not as expected. Each consumer may choose from a wide variety of appliances, each built to provide a quality product and various features to best suit their needs and price point. Quality tests are continually conducted to provide (you) the consumer with the best appliance possible in the industry. In today’s competitive marketplace feedback from our consumers is vital to our continued success. Please be assured your comments are reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions we can help with, please do not hesitate to contact us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com