Customer reviews from frigidaire.com
Frigidaire - Gallery 21.9 Cu. Ft. French Door Counter-Depth Refrigerator
Average customer rating
4.2
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
44
4 Stars
18
3 Stars
10
2 Stars
3
1 Star
4
85%of customers recommend this product.
(
64 out of
75)
Customer Reviews for Frigidaire - Gallery 21.9 Cu. Ft. French Door Counter-Depth Refrigerator
Customer Rating
5
Love the amount of space and awesome features
on July 26, 2018
Posted by: ErichS3
from Norwood, MA
[This review was collected as part of a promotion.] We picked this fridge as part of our new house and are so happy with how it fits in with the rest of the kitchen, and is very functional too!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good refrigerator; disappoints on water dispenser
on September 1, 2018
Posted by: BubbaRoscoe
from Outside Boston, MA
[This review was collected as part of a promotion.] Great design, keeps things cold, solid freezer. Purchased with range, microwave and dishwasher. Water dispenser is poor. Lousy trickle of water. Have to dig deep in manual to see the water does not dispense cold. Probalby should have done more homework, but would not buy again if I'd know about water dispenser
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 5, 2018
Hi BubbaRoscoe!
We hate that you are not fully content with the design of your refrigerator.
Most refrigerators today are designed slightly different internally than they were years ago. The first few glasses may not be very cool in temperature considering the water lines typically run through the bottom of your appliance and then up through the door; which causes your water to dispense at room temperature. Although the water from your dispenser does not come out cold, the wonderful ice maker feature will certainly chill any beverage for you.
If your water dispenser is not fully dispensing water, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
We hate that you are not fully content with the design of your refrigerator.
Most refrigerators today are designed slightly different internally than they were years ago. The first few glasses may not be very cool in temperature considering the water lines typically run through the bottom of your appliance and then up through the door; which causes your water to dispense at room temperature. Although the water from your dispenser does not come out cold, the wonderful ice maker feature will certainly chill any beverage for you.
If your water dispenser is not fully dispensing water, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Poor design
on September 29, 2018
Posted by: Disappointed14
from New Mexico
[This review was collected as part of a promotion.] Ice maker did not work. Parts have been on order for over a week. Otherwise, okay.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 1, 2018
Hi Disappointed!
We certainly apologize for your experience with your ice maker. In researching we were unable to locate any recent contact or service request pertaining to your concerns.
So that we are able to ensure that you are being assisted properly. Please please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
We certainly apologize for your experience with your ice maker. In researching we were unable to locate any recent contact or service request pertaining to your concerns.
So that we are able to ensure that you are being assisted properly. Please please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice update for our kitchen!
on December 16, 2018
Posted by: Doug87
from Albuquerque, NM
We've had this refrigerator for just under a month now and really enjoy it. This is our first with an ice and water dispenser which we love. The noise of the ice maker is at an acceptable level. The front of the left door does appear to be slightly warped by the placement of the dispenser; a minor issue in my opinion. The doors open and close easily. Food and beverage keeps at a nice even temperature; nothing warm or frozen. Overall, pretty satisfied with our purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Cool
on December 16, 2018
Posted by: TC46
from Louisiana
[This review was collected as part of a promotion.] I brought this a few months ago and absolutely loved it's design and features. Smaller than what I expected and doesn't support much gallon size storage needs.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is a great product
on February 20, 2019
Posted by: lcgreen12
We are very happy with this product. It works as we expect.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice cream is soft instead of hard the way it shoul
on October 1, 2019
Posted by: Thora
[This review was collected as part of a promotion.] How do I get the freezer colder? No explanation in manual!
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, October 3, 2019
Hello, Thora.
Thank you for your question. To lower the temperature in your freezer. Select options, press the down arrow until Freezer Temp is lit, press the minus sign until you get to your desired temp, and press set. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for your question. To lower the temperature in your freezer. Select options, press the down arrow until Freezer Temp is lit, press the minus sign until you get to your desired temp, and press set. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com