Customer reviews from lg.com
LG - STUDIO 23.5 Cu. Ft. French Door Counter-Depth Door-in-Door Refrigerator with Water and Ice Dispenser - Black Stainless Steel
Average customer rating
3.6
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
55
4 Stars
21
3 Stars
11
2 Stars
13
1 Star
24
69%of customers recommend this product.
(
70 out of
101)
Customer Reviews for LG - STUDIO 23.5 Cu. Ft. French Door Counter-Depth Door-in-Door Refrigerator with Water and Ice Dispenser - Black Stainless Steel
Customer Rating
1
BUYER BEWARE
on May 22, 2019
Posted by: dperkins
from Hudson Wi
2 years ago - I purchased the entire line of LG Studio Appliances. Double oven, French Door Refridge, Microwave, Dishwasher. Nothing But Trouble. The Refidge is on its 3rd Compressor. The Microwave Knob stopped working - to repair need to replace entire control unit -2 times they did that under warranty - Now the 3rd time - will not and costs as much as new microwave. THe Dishwasher leaked - and was repaired. The Oven Knobs are very wiggly - and one broke off - The tech said quite expensive to have him repair, but gave me the part number - I ordered on line and my husband took the oven face apart and replaced it.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, May 22, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Great Features and stlying
on January 12, 2017
Posted by: Carl42
from Ventura, CA, United States
[This review was collected as part of a promotion.] We wanted a the latest LG refrigerator that had features and styling,
It is super quiet with all the features you possibly could have..
It is super quiet with all the features you possibly could have..
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
They only work about 2 years
on December 17, 2018
Posted by: Mike miami
from Miami
[This review was collected as part of a promotion.] Google it. You LG is junk. They good for two years.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy BH, Social Media , December 18, 2018
We absolutely understand that your expectations were not met. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information to further assist you. ^BH
Written by a customer while visiting lg.com
Customer Rating
3
Not very confortable
on December 25, 2017
Posted by: Tanriv
from Florida
[This review was collected as part of a promotion.] The fridge looks nice and made with good materials but it is not very confortable and it doesnt fit ablot of things. The capacity is very bad for bothe the freezer and the fridge. Also for the high price I was dissapointed it doesnt have ice machine in the freezer :/ the worst prtbis that it is a big appliance but I can fit less food than in my previous smaller fridge.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic looks and features
on September 3, 2016
Posted by: SGL1
from Denver, CO, United States
[This review was collected as part of a promotion.] I went a month without a refrigerator so that I could have this one, it was on back order. Very happy I waited.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Parts
on August 21, 2018
Posted by: Adjuster99
from Chicago
After 6 months I like the fridge but it should not need parts already. Fresh air filter and water filter
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Kim LD
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago and love it’s features. I find plenty of room in freezer and main fridge with suitable size drawers for fruits, veggies and meat. The door in door in sleek in appearance and quite handy!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joelohswywy
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had our LG refrigerator for over 3 years and it works well. We recently did have a support issue and after contacting LG, we got immediate service for free. We are so relieved the support is solid
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com