Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
1
Hinge broke after only a few uses
on September 3, 2012
Posted by: raebeth
As far as cooking goes, this waffle iron did well. Unfortunately, after a few uses the plastic at the end of the hinge, which kept the two sides firmly together without wobbling, broke.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Totally sucks!!
on February 4, 2019
Posted by: Maritzaruiz55
from Chico, California
Gender:Female
I barley bought this 2 days ago since I love other black and decker products....but real real terrible waffles being the first time my boyfriend tried them and he hated them....so embarrassing. They came out all soggy and all discolored not one normal golden brown color and it releases a nasty chemical taste. Would definitely NOT recommended at ALL.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 5, 2019
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker's results. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Trouble
on July 26, 2012
Posted by: The House Cook
from Davenport, FL
Gender:Male
I have had this item for about a year and have used it about 10 times. I took it out today and a piece fell off. When I checked it both plastic tabs that hold the 2 halves together fell apart. I am disappointed at the cheapness of construction of a crucial point in the product. Now to see if it is worth fixing or if I should just buy a new one from a different brand.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
great little waffle maker
on July 30, 2012
Posted by: tige45
from miami, fl
Gender:Male
This makes me want to have breakfast 3 times a day. I love this waffle maker and it's ease of use and cleaning. Very sturdy and practical.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
doesnt hold up
on May 28, 2015
Posted by: doyget
Gender:Female
I bought this waffle iron the first time I used it one side hinge melted and broke. the second time the other side hinge broke. I returned to kohls and they gave me a new one and the same thing happend to the second one. Do not waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
I've had this waffle maker for 15 yrs
on January 18, 2016
Posted by: Brian
from Warren, MI, United States
Gender:Male
I use this thing about 2 times a month never had a problem till now , just need new plastic hinges .
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great waffles..BUT!!
on November 12, 2016
Posted by: Nesha127
from Eustis, FL, United States
Gender:Female
I bought this waffle maker a few weeks ago, but just used it today. It does cook the waffles too long if you follow the ready light, it practically burnt them, and the waffles were always in the top of the waffle maker, not the bottom, but they didnt stick. so i decreased the time to about 2.5 mins and it was a little better and the waffles stayed in the bottom part. After about 6 to 7 uses, the hinge on the right side broke, i noticed how flimsy it seemed to be, so i was really careful, and very gentle when closing it, i also used a pot holder, because the cool touch handles got kind of hot. The waffle maker still seems to shut with the hinge on the right side broken, but i still unplugged it and let it cool down, the extra batter is still sitting there. Are there replacement hinges i can buy separate to replace the broken ones? I think that once i can get the time right and the broken hinge fixed (im good at improvising), this waffle maker will probably be a good buy!
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 14, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m delighted to learn that you’ve been happy with the results, but I’m sorry to hear the hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don't waste your money
on January 11, 2018
Posted by: marmar
from Nanaimo, BC, Canada
Gender:Female
Waffles stick and break apart. Crisp on the outside, still raw in the middle after six minutes.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, January 12, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that your waffles are not completely baking through. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com