Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
5
Many years of service
on October 2, 2017
Posted by: Scubaman
from Runaway Bay, St. Ann Parish, Jamaica
Gender:Male
Still going strong after 10+ years. I use Aunt Jemima mix and always spray the surface with Crisco oil spray. Pre-heat griddle until light goes out. Fill area to 3/4 & close lid. Watch for a reduction in steam coming from the sides (usually as the light comes.back on) and your waffles are ready to eat.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great compact kitchen appliance
on October 30, 2020
Posted by: Anonymous
from Penna.
Gender:Female
Love this little appliance. So much more delicious than pancakes. Just to let you know - the instructions say the ready light goes on when heated - this is incorrect. The ready light goes on when plugged in and goes off when proper temp is reached.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, November 3, 2020
Thank you for offering your feedback regarding your Black+Decker Belgian Waffle Maker. I'm glad to hear that you love your waffle maker, but I do apologize for the confusion with the instructional brochure. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new waffle maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42016242, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Love these waffles but the nonstick is coming off
on November 20, 2016
Posted by: Jill
from Martinez, CA, United States
Gender:Female
My family lives the size and thickness of these waffles. This is our second waffle maker like this one. We have only had it maybe 6 months and now the black from the nonstick surface is coming off on my waffles. I have to throw this machine away now!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 22, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your non-stick coating has been peeling. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
After a year, it's not nonstick anymore
on June 6, 2019
Posted by: Katie12
from Ontario
Gender:Female
I have used this every weekend for a year. I wiped the pan with kitchen paper towels after use. After a year, It's not non-stick anymore. Very disappointed. And it seems I can't replace the pan.
Response from blackanddeckerappliances.comBy Jim, Customer Service, June 7, 2019
Thank you for offering your feedback regarding your Black + Decker WMB500. I’m sorry to hear about the trouble you’ve experienced with your waffle maker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two-year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
the best!
on January 11, 2015
Posted by: LauriFinland
from Turku, Finland
Gender:Male
This waffel maker is a THE waffelmaker! Other wms does not make so crispy and fat waffels! The magic is in flip rotate, when you flip the pann the dough goes to other side and makes sure that the waffel is crispy and fat! Jami! 0
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Poor quality
on February 8, 2014
Posted by: HatesWaffleMaker
Gender:Female
After using this twice, the top will no longer close, so the waffles won't cook all the way through.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Awesome appliance!
on April 9, 2017
Posted by: Jobe
from Toronto, ON, Canada
Gender:Female
Followed the instructions on line and made family fabulous waffles! Thank you B&D!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Does a great job of cooking waffles, however....
on April 22, 2019
Posted by: PJ10
from IL
Gender:Female
I have only made waffles with it about 8 times and the hinge just broke. Is there any way to get replacement pieces to push in the sides where the lid pivots? This seems to be a weak point from other reviews. Has anything been done to remedy this weakness?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, April 24, 2019
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m glad your waffle maker started out working well, but I'm sorry to hear about the trouble you’ve experienced with its hinges. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your waffle maker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com