Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
1
Broken after a few uses
on December 1, 2014
Posted by: CJCTX
from Texas
Gender:Female
The handle on this waffle maker is very poorly made--cheap plastic parts. The handle starting breaking after only a few uses, and completely broke off after less than a dozen uses. Not fixable. Don't waste your money.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not worth the $
on November 22, 2014
Posted by: Staci
from Grand Rapids, MI, USA
Gender:Female
We bought this waffle maker and used it 3 times. The handle broke during the third use. The screw popped out of the handle. We screwed it back it but it will not stay, it keeps popping back out. Save your money and buy a waffle maker that is more durable and with better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The Best Waffles!
on February 22, 2018
Posted by: YumWaffles
from Madison, WI, USA
Gender:Male
[This review was collected as part of a promotion.] Great Waffle Maker! Took it to my cabin and used it all weekend. I ended up leaving it up there and purchasing another one for my house. The waffles come out perfect every time!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very Poor Waffle Maker
on June 28, 2015
Posted by: refusmojo
from Indianapolis, IN, United States
Gender:Male
I bought this waffle maker and the hinges broke on the first attempt to make waffles. I wrote Black and Decker and they sent me replacement plastic hinges which broke upon first use. I fashions my own hinges from 1/2 inch dowel rods which worked well then I find that it doesn't cook evenly, that is, one half cooked while the other half barely cooked and even after five minutes of cooking still not done. This is a terrible product and I wish I never purchased it.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Unreliable waffles
on May 21, 2017
Posted by: Pancakesforbreakfast
from Raleigh, NC, United States
Gender:Female
We have had this barely 2 years and it has slowly been getting worse; I won't be using it again. The waffles were good only every 3rd one or so, the light to flip it came on sometimes and sometimes not, and now the hinge has failed so that it's nearly impossible to close it. Every time I used it I remembered why I hadn't used it in so long. Bummer.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 22, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the frustrations you’ve experienced with your waffle maker’s results and the broken hinge. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
bought it because of the brand
on February 13, 2018
Posted by: jo913
from Bay City, MI, USA
Gender:Female
I have another waffle iron that has a temperacure gauge, this one doesn't. It will not make the waffles crispy. Would not recommend it to anyone.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 14, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about your disappointment with your waffle maker’s results. We strive to provide products of only the highest quality, and your satisfaction is a to priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
not worth taking out of the store
on June 11, 2012
Posted by: Suzy
from Daytona Beach, FL
Gender:Female
I bought this product and have used it three times. The sides that hold the hinges have broken off both sides. Do not waste your money on this item.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Waffle maker
on May 12, 2018
Posted by: Giselle78
from Hamden, CT, USA
Gender:Female
I had my waffle maker for only two months. I used it for a Mother’s Day brunch and it stopped working in the middle of making them. I am very disappointed and embarrassed.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 16, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I'm sorry to hear about the trouble you experienced with your waffle maker, but I'm happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your waffle maker, please reply to the email I've sent from youropinionmatters@spectrumbrands.com, so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com