Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
1
I would never recommend this product
on January 8, 2012
Posted by: unhappy buyer
from PA
Gender:Female
The small knobs holding the lid on fell out during my first attempt to use the waffle iron. Therefore, I could not continue to use the unit. I returned the unit and got another new unit as a replacement. The small knobs also fell off the second unit. I'm not sure why this unit has such a defect.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bad Product
on January 9, 2012
Posted by: Unnsatified
from Crestview, Fl
Bought Wafle iron as Christmas gift. After Fisrt use, went to wash and the two plastic connecting ping broke as if the pieces were brittle. Had stopped using Black and Decker tools for poor parts in construction. Guess the Kitchen appliances are no better.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Don't buy! It's junk!
on January 10, 2012
Posted by: hawkeyeia
from Wisconsin
Gender:Male
After only using the waffle iron 3 times, the hinge broke. It's now a worthless piece of junk that I can't use anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Broke on first use.
on January 15, 2012
Posted by: mrkbrny
from Baton Rouge, LA
Gender:Male
Took it out of the box, pre-treated it as suggested, used it to make a batch of waffles, cleaned it and as I was closing it back up the hinge broke off on one side.
Besides that it did make perfect wallfes.
Besides that it did make perfect wallfes.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
This product has problems with the top portion.
on January 16, 2012
Posted by: Grubby Taco
from Scottsdale, Az.
Gender:Female
I was given this waffle girddle for Christmas and used it for the first time yesterday. When the second waffle was done, I opened the lid and the pin on one side that holds it on fell out in two pieces. (PLastic). I managed to get the lid straight and started on the third waffle. When it was done and I raised the lid, the pin on the other side fell out....broken in to three pieces! Now, I can't get the lid to fit at all and the product is worthless.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Makes great waffles
on January 22, 2012
Posted by: WaffleIron Gift
from San Diego, CA
Gender:Female
Although, this waffle maker makes beautiful waffles the craftmanship is very, very poor. I was given one and upon opening up the waffle maker the PLASTIC screw for the hinge broke. I thought hey no problem, exchange it for a new one. Got the new one in and used it 2x...the PLASTIC screw on the waffle maker broke off the hinge again. Hmmm, could it be because the waffle iron gets so hot that it affects the PLASTIC screw. NOT a smart design! Sad to say that this product is not worth the money. Save your money to buy a better well designed waffle maker. Dissappointed as Black & Decker is a brand that I always recall as a great quality company. Not for this product!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
poor quality
on January 22, 2012
Posted by: Colleen E
from Park Rapids MN
Gender:Female
I bought this waffle maker for Christmas. After the 3rd time I used it, the hinge that holds it together, so you can lift the top up, melted and fell apart. I had really like the way it cooked and was so satisfied till this happened. Why they would make this part out of plastic when it get so hot there when it cooks, I'll never understand. I'll never buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Problems with Hinge Caps
on January 28, 2012
Posted by: Supplier Quality Manager
from Hopkinton, MA
Gender:Male
We received this waffle iron as a holiday present in 2011. It worked well, but the hinge caps broke after the 2nd use in late January 2012. The hinge caps are made from cheap plastic. So the top of the waffle maker does not stay attached to the bottom. It comes apart when you lift the top of the waffle maker to open it. This can also make for a potential safety hazard since the electrical elements are on both sides of the iron and wires run between both halves of the waffle iron. I attempted to obtain replacement caps from the authorized repair firm via the web and found that I could buy a new waffle maker for the price of both caps.
I now have a wire holding the top and bottom of the unit together because I didn't want to waste my $ on more hinge caps that would break.
My sister also has the same waffle maker and suffers from the same issue. So, this is a design flaw with the unit. I am very disappointed that the company did not identify this as a weakness with the unit before they released it to production.
If you are willing to deal with the waffle make coming apart, buy it. If not, spend a little more and make sure the hinges of the waffle maker you buy are of decent quality so you don't waste your $.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com