Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
2
POORLY BUILT
on April 28, 2012
Posted by: REDDEVILMEL
from MUSKOGEE OK
Gender:Male
AFTER ONLY 5 USES THE TOP SECTION BROKE OFF, THE CONNECTING PINS ARE MADE OF HARD PLASTIC AND BOTH SIDES BROKE APART. IT DID A GOOD JOB WHILE IT LASTED BUT DID NOT LAST LONG, WE HAVE NO KIDS ONLY TWO ADULTS IN THEIR 50S.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Not working less than a year.
on February 29, 2016
Posted by: Ummaysha
from Canada
Gender:Female
I bought it less than a year now it's not heating up.I can not use it anymore.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 29, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. We’re sorry to hear that your waffle maker has stopped working. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very disappointed
on July 19, 2016
Posted by: Krystal
Gender:Female
Glad to see im not the only one with issues. Tried making waffles for me and my 2 sons and the waffle stuck bad to wear im scrappi g it off. We were all very disappointed with the Black & Decker waffle maker. Never again will i get one
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear about the waffles sticking to the plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
POOR QUALITY!!!
on October 9, 2016
Posted by: DisatisfiedCustomer
from Ottawa, ON, Canada
Gender:Female
I bought this about 2 hours ago got home and was super excited to use it, put the batter in and when it was finished I opened it and the waffle was stuck to the plates. You need a crowbar to get the batter off... non-stick my ... It took an 3 hours to clean, a complete nightmare, next time get the more expensive version.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 12, 2016
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your food is sticking to the waffle plates. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
WORKED ONE DAY! NON-STICK COATING OFF
on January 1, 2017
Posted by: Het6206
from California, MD, United States
Gender:Female
Got this for Christmas and used it once (worked okay.. Wasn't the greatest) Tried to use it again 7 days later and all of the non stick coating started coming off onto the waffles. What a waste! Better get a refund!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 4, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to see that the non-stick coating is peeling. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
hinge retainer clips
on January 3, 2017
Posted by: dwmazur
from Angier, NC, United States
Gender:Male
[This review was collected as part of a promotion.] I have replaced the plastic clips on the hinge too many times due to poor construction. Why is there a better retainer for this item.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2017
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear your waffle maker’s hinge has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Love it!
on August 31, 2020
Posted by: gmama
from British Columbia, CA
Gender:Female
I bought this not too long ago and tried it out this weekend! Waffles came out done pretty well, the batter didnt overflow, and the cleanup was easy. Read the instructions and enjoy your product.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: waffle lover
from San Francisco
Gender:Female
Verified Purchase:Yes
We purchased our first Belgium Waffle Iron over 10 years ago. Granted, we only use it once a week. So when it "bit the dust" we knew we needed a new one. Thanks to Black and Decker, our new one arrived and is being appreciated very much. It is the only way to make waffles.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com