Customer reviews from blackanddeckerappliances.com
Black+Decker - Rotary Belgian Waffle Maker - Silver
Average customer rating
2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
18
4 Stars
10
3 Stars
12
2 Stars
24
1 Star
83
23%of customers recommend this product.
(
32 out of
139)
Customer Reviews for Black+Decker - Rotary Belgian Waffle Maker - Silver
Customer Rating
1
Don’t bother
on January 21, 2018
Posted by: Notmakinwaffles
from Columbus, OH, United States
Gender:Female
I purchased the Belgian Flip Waffle Maker and used it for the first time this morning. I used the suggested cinnamon waffle recipe that you provide on the box. Why do you suggest that recipe? There is so much grease embedded in the grids that it seems impossible to clean. I’ve been trying for two hours to clean it. Maybe it’s a good waffle maker, but I’ll never know. Now I have to buy a new one - thanks.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 22, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear that you’ve been frustrated with cleaning your waffle maker. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Worst waffle maker!
on May 22, 2018
Posted by: Taciana
from Canada
Gender:Female
Received it as a gift and was so excited to use it. Boy what a big disappointment. Doesn't heat up properly and doesn't even cook the waffles after 7 mins. I don't recommend this product at ALL
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, May 23, 2018
Thank you for offering your feedback regarding your Black+Decker WMB500. I’m sorry to hear of the experience you've had with your waffle maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your product has two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Thought it was great until...
on January 21, 2016
Posted by: Tootsies
from Huntington Beach, CA, United States
Gender:Female
This morning made my one waffle and noticed what I thought was a bit of dough on the plates. I proceeded to wipe it gently with a paper towel when I saw it was getting worse and realized the black non-stick finish was coming off. Now I must worry that I ingested some of the black. This is after maybe 2 years of intermittent use and only one waffle per use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 21, 2016
Thank you for sharing your feedback regarding your Black+Decker WMB500. We are sorry to hear that non-stick coating is peeling. The satisfaction of our customers is very important to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works perfectly!!!
on January 29, 2022
Posted by: Waffle Warrior
from Oregon
[This review was collected as part of a promotion.] My daughter bought this for me as a bday gift and i love it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Connecting Pins break; Easily
on January 1, 2011
Posted by: mommygail
from Scottsville/Rochester NY
Gender:Female
Despite the fact that this makes great waffles, the pins that connect the top and bottom break quite easily. My husband bought this for me for Christmas 2010. Used it the day after. Pins broke. Called company and got replacement set. Those broke after next use. They need to use metal pins instead. The area that connects the top and bottom obviously gets too hot and plastic pins cannot withstand the temperature.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Hinge not adaquate for product
on January 2, 2011
Posted by: sq2bohntr
from Warren, OH
Gender:Male
Received item as x-mas present. Used twice, waffles turned out excellent; however, while wiping the unit down after use, noticed that the hinge on the left side had fallen out. Upon close inspection, noticed that there was a defect in the molding process which may of caused an air bubble or fissure to presist, which would cause a complete break, upon instulation into the unit.
Upon further research, found that this is a common defect in other units. Am currently, going to contact service department via phone, for replacement and verification. Will keep the product...
Upon further research, found that this is a common defect in other units. Am currently, going to contact service department via phone, for replacement and verification. Will keep the product...
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
BROKE ON THE FIRST USE
on January 2, 2011
Posted by: jimn25
from kentucky
Gender:Male
We were making waffles first use... Hinge pins broke (both at same time and in same place) leaving us with a hot waffle maker that would not close. The hinge assembly is weak and poorly designed.. Prone to breakage. Note, we did not drop, over extend nor stress the hinge in any way... It broke while opening the waffle maker when in use... I suspect a cold shot area on the hinge pins or stress cracking of the plastic due to heating???... Whatever the case hinge pins are a big problem here. do not buy. it is unsafe....
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Made good waffles, but broke on first use.
on January 4, 2011
Posted by: WaffleFan
from Juneau, AK
Gender:Male
One of the plastic plugs that serve as hinges broke on our first use. It's cheap, but you get what you pay for. The few waffles we made came out fine. Odd that the cord comes out beneath the hot lower plate - - don't know how that would hold up over time.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com