Customer Reviews for Mattel - Barbie Dreamhouse - Pink
Customer Rating
2
Not so happy
on October 27, 2018
Posted by: Ktaylor92
from Port Huron mi
[This review was collected as part of a promotion.] I bought this for my daughter birthday Put it all together the toilet is hard for her to push the bottom down the garage door is hard to open
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, October 29, 2018
Sorry to hear you're having multiple issues with your Dreamhouse. Our Consumer Services team would like the opportunity to help. Phone support is available at 800-524-8697, from Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
My daughter is very happy with this house and I want to buy the Volkswagen car that opens the doors but I'm not sure if it fits in the garage of the dreamhouse. thank you very much..!!!
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, August 15, 2018
Our Barbie Beach Cruiser (model number CJD12) will fit inside this Dreamhouse!
I bought the Barbie Dreamhouse for my daughter's birthday with high expectations and I've been let down the elevator keeps breaking and things keep falling apart on it for the price that it is I did not think that this would happen I am very disappointed and I would appreciate it if they would replace it I do not recommend this product unfortunately
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, May 18, 2018
We apologize for the disappointment. Our Consumer Services team would be happy to help! Please give them at a call at 800-432-5437, support is available Mon-Fri, from 9AM-6PM EST.
[This review was collected as part of a promotion.] my kids loves this toy and all their other barbie toys, is it possible to order another set of stickers for this particular barbie house model? for some reason we cant find the ones included in our purchase. thanks
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, May 10, 2018
The best thing to do is reach out to our Consumer Services team, as they can check on the availability for you! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5
Got this as a gift for Xmas. Looked intimidating with a huge box of pieces but it was actually super easy and quick to put together. Very durable so far too! Both 2 yr old and 4yr old love it. 2 year old is a little rough since she can't quite reach the top well and still hasn't broken it!
I bought this as a gift for my daughter , The only big gift she got and it’s broke the elevator keeps breaking and the garage door won’t stay on, sad thing is it’s beautiful and my daughter loves it broke or not but I’m going to return it because the best parts isn’t functioning
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, April 24, 2018
We're sorry to hear this is! Please give us a call at 800-432-5437. Support is available Mon.- Fri. from 9:00 a.m. - 6:00 p.m. EST.