Customer reviews from otterbox.com
OtterBox - Achiever Series Case for LG K20 V - Cool plum
Average customer rating
4.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
30
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
5
85%of customers recommend this product.
(
45 out of
53)
Customer Reviews for OtterBox - Achiever Series Case for LG K20 V - Cool plum
Posted by: LouLou
Verified Purchase:Yes
I bought an OtterBox for my son several years ago, and he had told me that it is the best. So I wanted one for my first smart phone, and I love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sandy
Verified Purchase:Yes
I had to 'click'/touch the send button many times to send a text. Maybe the case was too 'snug'? I don't know. I am keeping the case but went back to my old one.
Response from otterbox.comBy OtterBox, Customer Service Team, January 9, 2018
Hey Sandy,
We're sorry to hear that you've been experiencing some issues sending text messages, but that's not typical for the case to be interfering with that! We designed them to be 100% compatible with all the features and functions of the phone, so we'd be happy to troubleshoot this further.
Give our detective Otters a ring at 1-855-688-7269, and we'll figure this out!
Best,
OtterBox Customer Service Team
We're sorry to hear that you've been experiencing some issues sending text messages, but that's not typical for the case to be interfering with that! We designed them to be 100% compatible with all the features and functions of the phone, so we'd be happy to troubleshoot this further.
Give our detective Otters a ring at 1-855-688-7269, and we'll figure this out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: james
Verified Purchase:Yes
bought for lg rebel 3 doesnt fit proper but close enough
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 19, 2018
Hi James,
We sincerely apologize about any confusion surrounding the LG K20 V Achiever series. Unfortunately, we do not consider this item to be compatible with the LG Rebel 3 device, and we currently do not carry any cases that will 100% fit with that phone. That being said, we'll be more than happy to get this feedback to our product design team for future consideration! Should you have any future OtterBox questions or comments, please feel free to call our friendly Otters at 1-855-688-7269. They're always excited to help out!
Warmly,
OtterBox Customer Service Team
We sincerely apologize about any confusion surrounding the LG K20 V Achiever series. Unfortunately, we do not consider this item to be compatible with the LG Rebel 3 device, and we currently do not carry any cases that will 100% fit with that phone. That being said, we'll be more than happy to get this feedback to our product design team for future consideration! Should you have any future OtterBox questions or comments, please feel free to call our friendly Otters at 1-855-688-7269. They're always excited to help out!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2
there is nothing covering the screen
on April 17, 2017
Posted by: Joe1
the case itself is nice... but the screen on these phones are what crack.. and there is no screen protector. is there a screen protector I can buy to use with this? its definitely not safe without one I don't care what the ad says...
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 20, 2017
Hi Joe,
We are sorry for any misunderstanding with your Achiever case purchase. This case does have raised beveled edges that will help protect the screen but it does not have a full screen protector nor do we make one.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry for any misunderstanding with your Achiever case purchase. This case does have raised beveled edges that will help protect the screen but it does not have a full screen protector nor do we make one.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: jenny
Verified Purchase:Yes
its not a slippery case like another cass that i have.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Josh330
Verified Purchase:Yes
I have been using my new Otter case for over a week now and I love it. I temporarily used a cheaper case on my phone and it did not feel right but when I got my new Otter case what a difference. The dual-layer protection of the Achiever series is exactly what I wanted to protect my new phone. When you hold this case in your hand it feels right. You know you are holding a high quality product made with the best materials by a company with a great reputation and thousands of satisfied customers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: walli
Verified Purchase:Yes
Looked around and this is the best not only the product but the company also
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laurel
Verified Purchase:Yes
I always buy otterbox cause I drop my phone way to often. The case is good the only downside is the back has no grip so its pretty slippery at first
Written by a customer while visiting otterbox.com