Customer reviews from otterbox.com
OtterBox - Achiever Series Case for LG K20 V - Cool plum
Average customer rating
4.1 out of 5
4.1
(59 Reviews)
Open Ratings Snapshot
Rating breakdown 59 reviews
5 Stars
30
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
5
85%of customers recommend this product. 
(
45 out of 53
)
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Customer Reviews for OtterBox - Achiever Series Case for LG K20 V - Cool plum
Customer Rating
1 out of 5
1
Wish I never bought it
on December 10, 2017
Posted by: This is stupid
Verified Purchase:Yes
What good is it no screen protector,no rubber port protector,wish they had the defender series for my phone they had it for my old LG
Response from otterbox.comBy OtterBox, Customer Service Team, December 13, 2017
Hey there!

We're sorry to hear that the Achiever series wasn't exactly what you wanted for your LG K20 V! Unfortunately, at this time we do not carry the Defender series for this particular device, but we'll be happy to pass your feedback along to our product design team for future consideration. In the meantime, if your heart is set on screen protection, we would recommend the Alpha Glass, which adds a layer of fortified security. Feel free to check it out via the link below, and call our helpful Otters at 1-855-688-7269 with any further questions!

https://www.otterbox.com/en-us/lg-k20-v-k20-plus-grace-lte-harmony/alpha-glass-screen-protector/lgx38-k20-v.html#start=2

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Case serves as advertised.
on March 17, 2018
Posted by: Cross Point Camp
Verified Purchase:Yes
Purchased a couple weeks ago for phones that will used as office phones at our camp. They provided the protection advertised. Also, the color options make it easier to find the phone and the case makes it easier to handle the phone. The Otter Box case adds feel and depth to the slender, slick smart phones. The user can get fingers under it to pick it up off a desk top and hang on to it. We do wish the case offered a screen protector, however, the promotional information is clear that the case is opened to the screen. The only thing better would be to make the case fully water tight. We would by more if we add devices or upgrade to a new design that does not fit our cases. It appears the Otter Box cases will outlast any phone they protect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
another great product from Otter Box
on April 24, 2018
Posted by: steve
Verified Purchase:Yes
I have used Otter Box products to protect 3 cell phones in the past 7 years. I really like how tough these are constructed and how well they protect my phones. It seems like as soon as I get an Otter Box I am dropping my phone, kicking it (unintentionally), sitting on it, or some other stupid careless maneuver. I have no damage or problem with the phone while it is protected by the Otter Box. I am quite happy with this product and with the website for available colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Good protection but no belt clip
on June 26, 2017
Posted by: Toph
Verified Purchase:Yes
I like the protection but you need to offer an otter box defender with a belt clip for the lg k20v
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Biggest disappointment
on December 25, 2017
Posted by: Ihwell77
Verified Purchase:Yes
It no longer has an overall non slip grip and also did not have the screen protector layer; the very things that had previously distinguished the product no longer provided. Not the gift I intended on giving and the recipient quite disappointed. Why does everything great have to change and cheap out.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 27, 2017
Hey there Ihwell77,

We sincerely apologize about any confusion surrounding the style of the Achiever case! It sounds like the case you were looking for was the Defender series, which has a rubber slipcover and a built-in screen protector. Unfortunately, the Achiever is the only design that we offer for the LG K20 V, but we'll be happy to pass your feedback along to our product design team for future evaluation. In the meantime, if you have any additional questions, please reach out to us at 1-855-688-7269, and our friendly Otters will be glad to help out!

Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
where is the screen protector?
on December 26, 2017
Posted by: wilcoo7065
Verified Purchase:Yes
My husband had bought an OtterBox phone case and his came with a screen protector all in one and I thought that's what I was purchasing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
paid for itself,dropped on corner and it survived.
on January 30, 2018
Posted by: Brewske
Verified Purchase:Yes
fit is perfect,and now its like its allways been on the phone, great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Fits perfectly, love it
on February 7, 2018
Posted by: PattiJF
Verified Purchase:Yes
This is my second case purchased from Otter Box, as I had to get a new phone. It fits perfectly, and I still see the beveled glass front. Very sleek case (I LIKE that it doesn't have the covers for the charger and headphone jack). Purchased the blue and grey and I am very happy!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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