Customer reviews from otterbox.com
OtterBox - Achiever Series Case for LG K20 V - Cool plum
Average customer rating
4.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
30
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
5
85%of customers recommend this product.
(
45 out of
53)
Customer Reviews for OtterBox - Achiever Series Case for LG K20 V - Cool plum
Posted by: Chester
Verified Purchase:Yes
I normally love all of the otter box cases, however this on is just OK. It doesn't come with a protective covering for the screen protector. The color choices were only 2 options and not that great.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Melissa
Verified Purchase:Yes
The aqua color on the case is already yellowing. It looks dingy aqua. I haven't even had the case for a month. Also, this case doesn't come with a protective covering for phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 5, 2018
Dear Melissa,
We're so sorry to hear that your experience with the Achiever series has been so discouraging! Here at OtterBox, we think you deserve solid, stylish protection! Our friendly Otters will be happy to rectify this cosmetic casualty with a warranty claim, so please feel free to call them at 1-855-688-7269, and they'll send you a new case in no time at all.
Unfortunately, we do not currently carry a case for this specific device that has integrated screen protection. However, we do make an Alpha Glass screen protector, which adds an extra layer of fortified security! Please feel free to check it out via the following link, and ring up our helpful Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/lg-k20-v-k20-plus-grace-lte-harmony/alpha-glass-screen-protector/lgx38-k20-v.html#start=1
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that your experience with the Achiever series has been so discouraging! Here at OtterBox, we think you deserve solid, stylish protection! Our friendly Otters will be happy to rectify this cosmetic casualty with a warranty claim, so please feel free to call them at 1-855-688-7269, and they'll send you a new case in no time at all.
Unfortunately, we do not currently carry a case for this specific device that has integrated screen protection. However, we do make an Alpha Glass screen protector, which adds an extra layer of fortified security! Please feel free to check it out via the following link, and ring up our helpful Otters at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/lg-k20-v-k20-plus-grace-lte-harmony/alpha-glass-screen-protector/lgx38-k20-v.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jonny Cat
Verified Purchase:Yes
I bought this a a couple of weeks ago. The blue rubber part is already getting dirty and discolored from the natural oils on my skin. I'm a dental hygienist, my hands are clean! Lol. Besides that, superior protection. Maybe think of a different, durable, more stain resistant rubber.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jpoc
Verified Purchase:Yes
I purchased the case 2 months ago and it has performed great. It protects my phone well, and looks great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mary
Verified Purchase:Yes
From my first cell phone purchase, I've always relied on otterbox to protect my phone from damage. And it stands to reason that you can't go wrong using their tried and true cases. Plus, I love the color combinations. I'm really happy with my new case. I also love their warranty. They are confident about what they sell and stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aunt Hedda
Verified Purchase:Yes
Happy. Quick to receive, easy to put on phone, and just in time...as I dropped it twice since then, and all systems GO. thanks for saving my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beni
Verified Purchase:Yes
I'm very happy with my purchase. It was easy to put on and looks nice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eliot Ness
Verified Purchase:Yes
I bought the case for my wife, and am very pleased to see it come with a built-in stand. Wish all cases had one, as mine does NOT. I would've also been estatic if there were more color choices available.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com