When looking to get a smart phone, oh so many years ago, a coworker recommended an Otterbox. The times it has saved my phone are innumerable. Customer Service is fantastic. Cannot remember why I called, just remember, "Sorry to hear that. What's your address?" and a replacement piece was sent to me immediately. I'll purchase nothing but an Otterbox to protect my phone.
I've owned several Otter Boxes for my Samsung Galaxy phones over the years and as someone who drops my phone a lot, I can say that Otter Boxes are great at protection.
I have used the Ottebox defender on my last 2 phones. So far in keeping my phone on the belt clip has saved my phone for years. I have warn out a belt clip and case, and broke 6 belt clips in 3 years as a heavy duty mechanic and i can't count the number if times my phone was dropped and to this day i have not broke a screen or cracked my phone. I would recommend the defender case to anyone. I love it.
My last 2 phones in the last 10YEARS ! That's right my S5 has been retired and using the S8 now for 3 years. Both are in "showroom" condition ! All thanks to OTTERBOX ! The belt carrier, well those were my fault. Left- handed, so I wear it on my left hip... just happens to be where I rub getting into and out of my car. Not to worry Otterbox sells and ships quickly to your door !
Directions for encasing phone were easy to follow. It is a very protective case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Total Garbage
on December 11, 2021
Posted by: Got ripped off
Broke within a week. No customer service. Will never buy again!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 14, 2021
We're so sorry to hear that your new Defender Series Case fell on such hard times right out of the gate. We actually do have a great warranty program to help restore maximum protection, so please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to assist you with that.