Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: Martin99
Verified Purchase:Yes
The case itself is good. Beware you need a screen protector and the alpha glass protector is horrible. After one day, I discontinued and am using my old worn case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 5, 2021
Hi, Martin!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. We're sad to hear that your Alpha Glass isn't working well, though! The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement screen protector. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. We're sad to hear that your Alpha Glass isn't working well, though! The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement screen protector. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lizzyliz
Verified Purchase:Yes
They unfortunately discontinued my favorite color of case. I gave this a shot and still really like the look of it as well. The durability of it is always so nice as I have had it for years before this. The quality of this one is also super nice and fits really good on the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James A
Verified Purchase:Yes
I have owned several Otterbox Defender cases. They were of excellent quality and did a great job of protecting the device. This one is of the same quality. It fits my phone perfectly and protects it from careless handling. And the occasional abuse by my grandsons.
I usually keep my devices until they are no longer supported by the manufacturer or carrier. Defender cases have been a major factor in allowing me to use a device until it is obsolete. I consider them a must-have and a worthwhile investment.
I usually keep my devices until they are no longer supported by the manufacturer or carrier. Defender cases have been a major factor in allowing me to use a device until it is obsolete. I consider them a must-have and a worthwhile investment.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Derek Faust
Verified Purchase:Yes
I bought this a few weeks ago and I'm glad I did!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Elli
Verified Purchase:Yes
I will buy again if needed. I love it. Sturdy, feels safe in hand, well built.
I just wish it would come in different colours!
I just wish it would come in different colours!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bluewaterguy2508
Verified Purchase:Yes
This is the second case like this that I bought. First one performed great, I just was worn from a lot if use. Unbelievable protection for you phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BROSE
Verified Purchase:Yes
I've always used outer Box they have quality equipment and that comes with a lifetime warranty there's no literally no risk
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I've had Otter Boxes for my last 3 phones. I've never had to replace a phone for damage or had a broken screen. Well, except for that one time because of the neighbors dog. Lol. I've had my S8 for going on 5 yrs. Time for a new case. Just wish I would have ordered the right size. Lol
I would recommend this to a friend!
Written by a customer while visiting otterbox.com