Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: None
Verified Purchase:Yes
This phone case belt holder that was sent was to large for my S8 . I was disappointed to say the least
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 14, 2020
Hi there!
We're sorry to hear about any confusion with your recent Defender Series holster purchase! Keep in mind, that belt clip is designed to be used alongside our Defender Series case, so it will not be compatible with our other products or the device itself. Check out that protection option here: https://www.otterbox.com/en-us/galaxy-s8/defender-series-screenless-edition-build-your-own-case/sam2-galaxy-s8-byo.html#start=1
If you need any help with a return, feel free to reach out to our helpful team of CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any confusion with your recent Defender Series holster purchase! Keep in mind, that belt clip is designed to be used alongside our Defender Series case, so it will not be compatible with our other products or the device itself. Check out that protection option here: https://www.otterbox.com/en-us/galaxy-s8/defender-series-screenless-edition-build-your-own-case/sam2-galaxy-s8-byo.html#start=1
If you need any help with a return, feel free to reach out to our helpful team of CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ALERT4U
Verified Purchase:Yes
I love the non-slip back and the excellent protection it gives my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Russell
Verified Purchase:Yes
I purchased one over 2 years ago, it is great and stands up when i drop it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TOMMY
Verified Purchase:Yes
My Otter protector does exactly what it was designed to do, PROTECT my phone.
I like that the case feels secure in my hand. All the buttons on the phone work better.
I had my first Otter Box for 5 years and my phone is still in pristine condition.
thanks guys
I like that the case feels secure in my hand. All the buttons on the phone work better.
I had my first Otter Box for 5 years and my phone is still in pristine condition.
thanks guys
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tammi
Verified Purchase:Yes
I have had several of these cases and I love them! I can't tell you how many times I have dropped my phone and it has never cracked. Only wish they had more color selections. Easy to put on and take off. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Boats
Verified Purchase:Yes
Easy access, when hands are busy. Always know where it is.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rubyred
Verified Purchase:Yes
I had one for over 3 yrs, it started to peel and break down. My son convinced me to finally buy a new one. So glad I did, my new one is so much better!! Thanks Otterbox...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Road boss
Verified Purchase:Yes
The only bad part of the product is the locking tabs that lock phone into holster break off & the phone falls out of belt holster
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , February 25, 2021
Hi there!
We're sorry to hear about your frustration with your Defender Series holster! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement belt clip. Please don't hesitate to reach out to our Customer Service Team through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Defender Series holster! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement belt clip. Please don't hesitate to reach out to our Customer Service Team through the link below, or give us a call at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com