I've been using Otter Box products for years with great success. The cover I purchased last month for my Samsung S8 is no exception. The Alpha glass, on the other hand, is not performing well. It has decreased the sensitivity of the keyboard so much that I will probably take it off. Also, the glass cracked soon after installation.
The clip does not work. Think I got a lemon as I have had one for years and it worked well. Hoping Otterbox will replace it. Pending advisement.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , June 11, 2020
Hi there!
We're sorry to hear that your Defender Series Holster wasn't working properly! The good news is, it looks like we've received your claim, and it should be taken care of soon!
I bought this clip 5 times in 3 years. Clip is weak and no matter where you put it unless like back holster it will not survive a working man's job.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 7, 2020
Hi, Will!
We're sorry to hear about the problems you've run into with your Defender Series Holsters! Don't forget, all of our cases are covered by our stellar limited-lifetime warranty, so we're more than happy to get you taken care of with a replacement belt clip. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
I work retail and my phone gets in the way, this case solved it and is strong enough that it doesn't break when I catch it on things. Highly recommend.