Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2 out of 5
4.2
(528 Reviews)
Open Ratings Snapshot
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product. 
(
406 out of 479
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Customer Rating
5 out of 5
5
Great Purchase
on December 16, 2018
Posted by: Klynn
Verified Purchase:Yes
I bought this for my boyfriend as a Christmas gift, and he loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
One of the Best Case and Nice Service!
on December 19, 2018
Posted by: Xtin
Verified Purchase:Yes
Love Otterbox since 2013. Currently I bought this S8 Defender Series. I love their service they delivered very really quickly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Never again!
on December 20, 2018
Posted by: Mulesnoopy
Verified Purchase:Yes
Did not FIT MY S8!!! TRASH I had this item on my last phone and was very happy with it that's why I went back to the same item for my new phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service, December 20, 2018
Hey Mulesnoopy,

We're terribly sorry to hear that the fit hasn't met your normal OtterBox expectations! We want to assure you that our engineers are careful in testing and designing our products to ensure they will be a seamless match for the device.

We'd love to grab more details on what's caused this experience to go off-key! Please give our sing-song Otters a ring at 1-855-688-7269, and we'll do what we can to bring back the harmony.

Happy holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it. I am able to grip my phone now.
on December 20, 2018
Posted by: Helen
Verified Purchase:Yes
Love it. I am able to grip my phone now without it slipping out of my hand like the Incipio case did.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Duane
on December 22, 2018
Posted by: Duane
Verified Purchase:Yes
I'm very happy with the Galaxy S* defender seriis shell
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Clever design
on January 6, 2019
Posted by: Piper 22
Verified Purchase:Yes
This is the third otter box case I have bought four three different phones
They have saved the lives of all my phones several Times brilliant
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Works Great for Me
on January 17, 2019
Posted by: Fiddlefoot
Verified Purchase:Yes
When I purchased my phone the store did not have Otter Box available. I purchased a cover that did not last but a few months and started coming apart. This is my 2nd Otter Box, (different cell phones) and they hold up better than some other brands that I have tried. Moral of the story, just purchase an Otter Box for your cellphone and protect your investment.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Worst defender set yet
on January 18, 2019
Posted by: Yetti
Verified Purchase:Yes
I have to adjust the alfa glass all the time, the shell is fragile. My first shell busted. My 3rd alfa glass. Otterbox should of totally redesign it.
Response from otterbox.comBy OtterBox, Customer Service Team, January 21, 2019
Hi Yetti,

We apologize that this Galaxy S8 Defender series is having trouble fitting together as well as expected! To start, we would love to set you up with a brand-new warranty replacement for both the case and the Alpha Glass so that you can get off to a fresh, protective start. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be happy to set this up for you!

Once you receive the replacements, don't hesitate to follow the link below to check out our installation video for this Defender + Alpha Glass combo. This visual guide should walk you through the best process for applying these products so that you can finally enjoy seamless security!

https://www.youtube.com/watch?v=NhSkW_oysqs

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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