Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: Oalie
Verified Purchase:Yes
Love this case, ESPECIALLY because it doesn’t have the screen protector (which is clearly stated it doesn’t come with it AND why). With the new hard diamond glass face on the Samsung S8+, it certainly doesn’t need it and with the Otters protective belt clip cover, you’re all set. It also doesn’t hinder the curved phone face either. And absolutely love the color! So nice than just black. Also bought the Otter waterproof box. My phone with the case just slips right in it. I use it everyday as a ‘mini’ hand bag if you will. Otter is the very best!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tryfan
Verified Purchase:Yes
Great case. Feels good, looks good and has proved its worth by protecting my phone from drops onto hard surfaces on a number of occasions.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cass
Verified Purchase:Yes
Thrilled with the colors and perfect fit. Great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alexvill71
Verified Purchase:Yes
I bought this case a few weeks ago and I'm totally satisfied with the quality and color of my otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Doesnt fit smoothly with screen saver glass
on December 20, 2017
Posted by: Sparky
Verified Purchase:Yes
This case did not fit well with the protective glass I had on the phone. I purchased another protective glass for the phone that still did not fit well so I abandoned this case after a week and bought a different case. The side buttons were also very hard to push .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 20, 2017
Hey Sparky,
We're so sorry to hear that the Defender series seemed to have a fit issue with your screen protector! This is strange, since as long as the screen protector is the OtterBox Alpha Glass, they should fit together seamlessly. Not to worry - our Otter detectives are on the case! Just give them a ring at 1-855-688-7269, and they'll investigate further to solve this mystery!
As for the stubborn buttons, occasionally the side materials on newer cases can be a little rigid at first, but with some consistent use, they do tend to feel more comfortable. If you give it some time, you should find that they become easier to access!
Happy Holidays,
OtterBox Customer Service Team
We're so sorry to hear that the Defender series seemed to have a fit issue with your screen protector! This is strange, since as long as the screen protector is the OtterBox Alpha Glass, they should fit together seamlessly. Not to worry - our Otter detectives are on the case! Just give them a ring at 1-855-688-7269, and they'll investigate further to solve this mystery!
As for the stubborn buttons, occasionally the side materials on newer cases can be a little rigid at first, but with some consistent use, they do tend to feel more comfortable. If you give it some time, you should find that they become easier to access!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: RRDson
Verified Purchase:Yes
I got this about a month ago with the glass protector. I followed the easy directions to install on my phone. It was easy to install, but a bit different because of the curved screen on my Galaxy 8 phone. It looks great and protects my phone, I've already had a couple of drops. I have the gray color, which I really like. The only complaint I have is there was no red color choice. It is an overall Great protective case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bruce
Verified Purchase:Yes
It is a hard/ durable case. It is very handy case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sent4lives
Verified Purchase:Yes
There's a few things I don't like about it the charging an the skin pulls back when you take it from the belt clip
Response from otterbox.comBy OtterBox , Customer Service Team, January 8, 2018
Hi Sent4lives,
Thanks for your feedback! We are sorry that this Defender case is giving you a couple of issues. We genuinely want to get more details so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Defender case is giving you a couple of issues. We genuinely want to get more details so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com