I was very bummed, my slipcover broke on on of those flimsy little plastic hole locks as soon as I put my phone in it for the first time, it was disappointing. The outer case still holds everything together so I haven't bothered to return it
Response from otterbox.comBy OtterBox, Customer Service Team, October 30, 2017
Hey Hana,
It would absolutely be disappointing to have a rubber slipcover tear so quickly, and we dearly apologize! Fortunately, we have a wonderful warranty here at OtterBox, and we'll be thrilled to replace that for you. Just give our support team a quick call at 1-855-688-7269, and they'll send out whatever you need to keep that protection going for a long time!
I bought this to have an extra holster for my Defender series case. I've had this case and holster for previous phones and loved the way it works. I have a Galaxy S8 and the wireless charger works with the case on it. My previous Galaxy S6 wouldn't wirelessly charge with the case on it so used a different type of case. I like carrying my phone on the holster verses my pocket. I bought this holster to have an extra because my original broke. I plan on having the warranty replace the original but in the meantime I can use this one.