Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: Wheelchair Jimmy
Verified Purchase:Yes
I dropped my phone so many times, and I don't have to worry about my phone braking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Timmmmmmmmm
Verified Purchase:Yes
Never going to break best thing I could have ever bought
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
I bought it under the impression it was a case, as was advertised. It turned out to only be a cover for a case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 19, 2017
Hey Matt!
We apologize about any confusion caused by the multiple parts of our Defender case! There are two main pieces to the case: the inner shell that encompasses the phone, and the rubber slipcover that stretches over the back. It looks like your order only included the rubber slipcover, but not to worry - there is also a way to purchase the Defender with all parts included! Check out the link below to see the whole case option, and please feel free to call our helpful Otters at 1-855-688-7269 if you need any assistance!
http://www.otterbox.com/en-us/galaxy-s8/defender-series-case/sam2-galaxy-s8.html#start=2
Sincerely,
OtterBox Customer Service Team
We apologize about any confusion caused by the multiple parts of our Defender case! There are two main pieces to the case: the inner shell that encompasses the phone, and the rubber slipcover that stretches over the back. It looks like your order only included the rubber slipcover, but not to worry - there is also a way to purchase the Defender with all parts included! Check out the link below to see the whole case option, and please feel free to call our helpful Otters at 1-855-688-7269 if you need any assistance!
http://www.otterbox.com/en-us/galaxy-s8/defender-series-case/sam2-galaxy-s8.html#start=2
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Renkat77
Verified Purchase:Yes
Made a huge mistake in buying an aftermarket clip because my original broke. I will never do that again. It was cheaply made, the otter box clip is good quality, solid. I've learned my lesson. Only otterbox for all of my phones from here on out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
I don't care for them ,it just didn't fit my phone
on September 30, 2017
Posted by: Tasha
Verified Purchase:Yes
This mint one was for my best friend and she like it,
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 2, 2017
Dear Tasha,
While we're happy to hear that your friend is enjoying the mint case, we apologize that your Defender didn't seem to comfortably fit your Galaxy S8. Our records show that we already have a return processing for you, and while we're bummed that you felt this was the best solution, we completely understand your decision. In the future, if you just call our friendly Otters at 1-855-688-7269, we're always willing to help with any issues that you may have!
Sincerely,
OtterBox Customer Service Team
While we're happy to hear that your friend is enjoying the mint case, we apologize that your Defender didn't seem to comfortably fit your Galaxy S8. Our records show that we already have a return processing for you, and while we're bummed that you felt this was the best solution, we completely understand your decision. In the future, if you just call our friendly Otters at 1-855-688-7269, we're always willing to help with any issues that you may have!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: X wos
Verified Purchase:Yes
Better than buying a new phone because you broke it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Peeps
Verified Purchase:Yes
Great product! I would purchase this item again and have purchased other Otterbox items and have been happy with all of them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shelderado
Verified Purchase:Yes
Had it for a few we3ks like it just wish it had screen protector
I would recommend this to a friend!
Written by a customer while visiting otterbox.com