Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2 out of 5
4.2
(528 Reviews)
Open Ratings Snapshot
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product. 
(
406 out of 479
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Customer Rating
1 out of 5
1
Bring back screen protector.
on April 22, 2017
Posted by: Skip
Verified Purchase:Yes
Screen protector worked great on gs7 edge. Why not gs8 plus. To buy the case and then the glass way to Much $$$. If so I would give a 5 star .and get one again cause I love otter box defender . Just not this one. Thanks !
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Wireless charging
on April 21, 2017
Posted by: Ron1
Verified Purchase:Yes
Beware, will not work with some wireless chargers. Samsung brand works but seems to be the only one as case is thicker than 5mm without beltclip holster.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Could been better
on May 4, 2017
Posted by: Marioalons900
Verified Purchase:Yes
I am an otterbox client all my phones have to have an otterbox. I like them cause their very durable. I work out doors and spend most of my life out doors either working, fishig, or fourwheeling...ect. The reason I dint like it was because it dont have a screen protrecror, wich might cause my phone to get dirt inside. If you ever make one woth a screen protector. I would happly buy it!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 5, 2017
Hi Mario,

Thanks for your feedback and for being a fan of our products! We are sorry that you are not happy with the screenless design on this Defender case for the Galaxy S8. We went this route to ensure that you have the best experience possible with the infinity screen.

We do have the Alpha Glass screen protector that will work impeccably with the case and phone. Check out the link below for more information on that option.

http://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html

Of course, if you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Ecellent Case
on September 25, 2017
Posted by: Rich
Verified Purchase:Yes
The Otterbox cases I ordered for our company phones fit great and look just as good. The only draw back is that unlike the other otterbox cases I got for older phones these do not come with a screen cover. I feel this is a draw back and I wish otterbox would fix this glaring big problem
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great cover.
on April 27, 2017
Posted by: Josh P
Verified Purchase:Yes
Only thing I don't like is no cover for the screen, somewhat disappointing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Needs a screen saver.
on April 27, 2017
Posted by: GRANNY11
Verified Purchase:Yes
I like the Otter box case. But I wish it came with a screen saver.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not as happy as I thought I'd be
on May 15, 2017
Posted by: Seamy
Verified Purchase:Yes
The edge of the defender seems to catch the edge of the Alpha Glass & I'm having problem with the touch sensitivity
Looks good though
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 16, 2017
Hi Seamy,

Thanks for taking the time to give us your thoughts on the Defender case for your Galaxy S8. We are sorry that this case and your Alpha Glass are not cooperating as well as they should. We are glad to see that we already have a warranty replacement heading your way.

We are confident that this replacement will remedy this abnormal issue. If you happen to have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Does the job as expected
on July 18, 2017
Posted by: Bob228
Verified Purchase:Yes
I would have given 5 stars, but you lose points for NO GLASS PROTECTION and I had to waste more time and money to find a protector, since I couldn't get one from you (not available)
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 18, 2017
Hi Bob,

We are sorry that the screenless design on this Defender case is disappointing you. We did our best to make customers aware of the new version with both text and photos on our website.

After extensive research, customer feedback and testing we found that this layout will give the best protection and function with the unique curved infinity screen on the Galaxy S8+. If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to assist!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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