Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2 out of 5
4.2
(528 Reviews)
Open Ratings Snapshot
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product. 
(
406 out of 479
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Customer Rating
4 out of 5
4
Nice case
on April 21, 2017
Posted by: Tiffdeck
Verified Purchase:Yes
I really Like the case I only wish it had a screen
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Ok
on May 21, 2017
Posted by: Ksjkato
Verified Purchase:Yes
Is good for s8. The lock in when putting in holder could be more positive and stronger.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, May 22, 2017
Hi Ksjkato,

We appreciate your feedback! We are sorry that the belt clip holster is not as strong as you would like. It should securely hold the case/phone while still allowing for easy access. If this is not happening please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
They DO really work!
on June 3, 2017
Posted by: SHoysock
Verified Purchase:Yes
I bought cases for myself & my husband's now phones & I'm so glad I did!
It was not an intentional test but a test none-the-less. Dropped my phone from 10 feet to macadam & nothing wrong with the phone at all!! Fabulous!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Mostly Happy
on June 12, 2017
Posted by: Matt
Verified Purchase:Yes
Very nice case that conforms snuggly around the phone. My main gripe with it is the fact that it doesn't have a screen cover. I understand that it's probably tough to make a screen cover on the case that forms to the screen properly. But for the same price as all the other defender cases that do have screen covers, the least they could do is give a stick on screen cover film to make up for it. I wouldn't really consider it a "Defender" case by any recent standard.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I'm So Thankful!
on June 17, 2017
Posted by: deerock68
Verified Purchase:Yes
Turns out that I'm a total clutz! Had this S8 less than 2 weeks and dropped it twice! Considering how these gadgets costs a mountain of money, this shouldn't be happening. Since it did however, I'm thankful and forever grateful for this Defender series case. It protects me from, well - me! Thanks, OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Don't recommend.
on May 9, 2017
Posted by: Meuser
Verified Purchase:Yes
Words can't describe .How much I hate this case. It's already starting to stretch out. And it won't stay snug to the hard shell. Said it came with a belt clip and it didn't. Waste of money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 10, 2017
Hi Mauser,

We are truly sorry that the slipcover on this Defender case is stretching out and that it did not include a belt clip. This is certainly odd and disappointing. We absolutely want to rectify this unfortunate predicament as soon as possible.

Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged complete with the belt clip holster!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
No screen protector
on April 19, 2017
Posted by: Jordan
Verified Purchase:Yes
Mine came without a screen protector wasn't happy at all
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 19, 2017
Hi Jordan,

We are sorry that you are not happy with the new screenless design on the Defender case for the Galaxy S8. This layout will allow direct interaction with this phone's unique infinity screen.

Of course if you desire a screen protector, the Alpha Glass will work impeccably with both the case and phone. Check out the link below for more information on that product.

http://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html

If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
One of the best cases out there
on April 29, 2017
Posted by: Csmith5007
Exelant case feels good in your hands. Only thing I wish was different is that otterbox found a way to make the built in screen protector work on this phone but I understand that the design and features of this phone are to new to make it work
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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