Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: Chuck
Verified Purchase:Yes
I bought it a month except they took away the front screen protection bad move
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Chuck,
We are sorry that you are not happy with the screenless design on the Defender case for the Galaxy S8. After extensive research, testing and customer feedback we came to the conclusion that this layout will allow for the best combination of protection and function for this infinity screen device. It does have raised beveled edges to help with screen protection and is compatible with our Alpha Glass screen protector.
If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Sincerely,
OtterBox Customer Service Team
We are sorry that you are not happy with the screenless design on the Defender case for the Galaxy S8. After extensive research, testing and customer feedback we came to the conclusion that this layout will allow for the best combination of protection and function for this infinity screen device. It does have raised beveled edges to help with screen protection and is compatible with our Alpha Glass screen protector.
If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Kainoa
Verified Purchase:Yes
Why did Otterbox take away the screen protection [n their cases. I want total protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bone
Verified Purchase:Yes
This is the third defender I bought it's a great purchase but I wish it had the protective glass.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, April 25, 2017
Hi Bone,
Thanks for being a fan of our Defender cases! We actually designed this Defender so that, for the first time, you can add the Alpha Glass if you want. With or without the tempered glass screen protector this layout will allow for the best interaction with the infinity screen.
If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Best,
OtterBox Customer Service Team
Thanks for being a fan of our Defender cases! We actually designed this Defender so that, for the first time, you can add the Alpha Glass if you want. With or without the tempered glass screen protector this layout will allow for the best interaction with the infinity screen.
If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: RobNic08
Verified Purchase:Yes
I bought about a month ago and was disappointed to see that the case was the same price range as earlier models but did not have a screen protector which kinda defeated the purpose of buying a defender series case.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Kresimir
Verified Purchase:Yes
Case doesn't look like Defender. No screen protection.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
Glad I bought i, very frustrated about no screen protecor. For those of us who have been buying OtterBox Defenders for many years now it was a great surprise that I believe OtterBox said take consideration to offset the frustration Peace by providing the alpha glass that you sell on the website at a drastically lowered price for those of us who actually called it out and would like to have that screen protector because for those of us who have been buying for quite a few years now there has never been a Defender case without a screen protector and it would only seem practical fair and just to be able to have that screen protector at a lower cost then is currently being charged on the website please give that some consideration because of OtterBox boil customers deserve to have what we have always received which is a screen protector included I myself would be much more comfortable if I could have a screen protector of the alpha Quest that you sell at a lower cost considering that none of us were expecting to have a case with nothing less than that screen protector
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: janice carroll
Verified Purchase:Yes
I expected the Screen too be covered for €50! Not worth it!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 19, 2018
Hey janice,
We apologize that this Defender series isn't exactly what you were expecting to cover your Galaxy S8! We intentionally decided to forego the traditional built-in screen protector on this version in order to provide full, complete access to the curved device screen. Rest assured, this case still passed all of our extensive tests to ensure peak drop protection, and we're positive that the unit should prove its worth time and time again as it keeps your phone safe. If you run into any additional questions, please feel welcome to follow the customer service link below to submit a support request, and our friendly representatives will be happy to help!
https://www.otterbox.co.uk/en-gb/support
Sincerely,
OtterBox Customer Service Team
We apologize that this Defender series isn't exactly what you were expecting to cover your Galaxy S8! We intentionally decided to forego the traditional built-in screen protector on this version in order to provide full, complete access to the curved device screen. Rest assured, this case still passed all of our extensive tests to ensure peak drop protection, and we're positive that the unit should prove its worth time and time again as it keeps your phone safe. If you run into any additional questions, please feel welcome to follow the customer service link below to submit a support request, and our friendly representatives will be happy to help!
https://www.otterbox.co.uk/en-gb/support
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bob B
Verified Purchase:Yes
Same OtterBox quality with a bit less protection. The screen protector was removed so you will need to purchase one. They are cheep but it is a downgrade. The price is the same as the GS7 Edge with a protector. OtterBox will sell you a glass screen protector for almost the same price as the case. Thanks OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com