Customer reviews from otterbox.com
OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Average customer rating
4.2
(528 Reviews)
Rating breakdown 528 reviews
5 Stars
312
4 Stars
105
3 Stars
42
2 Stars
25
1 Star
44
85%of customers recommend this product.
(
406 out of
479)
Customer Reviews for OtterBox - Defender Series Realtree Case for Samsung Galaxy S8 - Xtra camo
Posted by: Stephen
Verified Purchase:Yes
I needed a new OtterBox for my phone. My old one had finally worn out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jsparks
Verified Purchase:Yes
Great product. My last one lasted 2 yrs. Hopefully they are a bit more durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: unhappy
Verified Purchase:Yes
I have purchased this product prior and would purchase it again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TBONE
Verified Purchase:Yes
Love to have a holster to carry my phone always have always will!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brecki
Verified Purchase:Yes
This my second Otter box. My last one protected my phone for several years. The case fits perfect, buttons move smoothly, overall a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LAURIE
Verified Purchase:Yes
I bought the same otter box phone case over 3 years ago and it was a life saver for my phone. This case bounced down the road for over 20ft after falling off my motorcycle at 55 mph and my phone never even got a scratch on it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: emily
Verified Purchase:Yes
This was my first Otter box and I am disappointed. It leaves the screen really exposed due to the curved edge on the phone. I will buy a different brand of case that protects the edge better. This case only protects half the phone. I would rather not use the edge than break the phone as soon as it falls on anything but the back or the corner.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , November 5, 2020
Hi, Emily.
We're sorry to hear about your disappointment with your Defender Series case. Keep in mind, we design all of our cases to allow for the full functionality of your device, and covering vital portions of the phone screen would negatively impact that goal. That being said, if you're looking to add an extra level of protection to the screen of your device, we'd suggest taking a look at Alpha Glass here: https://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html#prefn1=featuresRefinements&prefv1=Advanced+Screen+Protection&start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case. Keep in mind, we design all of our cases to allow for the full functionality of your device, and covering vital portions of the phone screen would negatively impact that goal. That being said, if you're looking to add an extra level of protection to the screen of your device, we'd suggest taking a look at Alpha Glass here: https://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html#prefn1=featuresRefinements&prefv1=Advanced+Screen+Protection&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Broke within 3 months
on March 4, 2021
Posted by: Olsarge
I bought a cheap off brand case with belt clip for my Galaxy S8. It broke within a few weeks. After asking others what they liked I bought an Otterbox expecting it to be the last case I need. Within 3 months the tab on the case that holds it in the holder had broken off. I turned the case around so the phone faced the other direction. Within a month that side of the tab broke also rendering the holder useless. A case that is advertised as the best on the market should last more than 4 or 5 months. I won't be buying another Otterbox unless they offer at least a 2 year warranty. I do not recommend this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 5, 2021
Hi there!
We're sorry to hear about the damage to your Defender Series holster! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement belt clip. Feel free to call us at 1-855-688-7269 and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Defender Series holster! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement belt clip. Feel free to call us at 1-855-688-7269 and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com