Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy J3 (2017) - Clear
Average customer rating
4.4
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
11
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy J3 (2017) - Clear
Posted by: Neil
Verified Purchase:Yes
Very pleased with the case. Slim design and all the buttons work but the alpha glass was a problem. I was laying under a vehicle and it fell out of my breast pocket, so about 6 or 8 inchs. The alpha glass chipped in two different spots on the sides and a big crack across the screen is now there.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 19, 2018
Hi Neil,
Oh no! While we're sorry to hear that this Alpha Glass received a fatal blow, we're so glad that it completed its mission and kept your Galaxy J3 Emerge safe! The Alpha Glass is specifically designed to sacrifice itself in an event where your device screen would otherwise be jeopardized. Let's keep the protection going by sending you a warranty replacement! Just give our awesome Otters a call at 1-855-688-7269, and they'll hook you up with a claim right away. We’ll do our best to keep that phone completely safe for a long time going forward!
Cheers,
OtterBox Customer Service Team
Oh no! While we're sorry to hear that this Alpha Glass received a fatal blow, we're so glad that it completed its mission and kept your Galaxy J3 Emerge safe! The Alpha Glass is specifically designed to sacrifice itself in an event where your device screen would otherwise be jeopardized. Let's keep the protection going by sending you a warranty replacement! Just give our awesome Otters a call at 1-855-688-7269, and they'll hook you up with a claim right away. We’ll do our best to keep that phone completely safe for a long time going forward!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
Was a great buy. Fits perfect on phone and was easy to install.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jeanne
Verified Purchase:Yes
easy to apply and great fit, glass was thicker than I expected it to be
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Barry
Verified Purchase:Yes
works great. easy to keep clean. blends in so well can not tell it is there.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Queenbmx4
Verified Purchase:Yes
Perfect fix. Not heavy or bulky. Love the protection it has.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pleased customer
Verified Purchase:Yes
I have had my otter box and screen protector for a little over 3 weeks now. It arrived before they said it would and it fit perfectly. I had no problems installing the phone or putting the screen saver on. I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mimi
Verified Purchase:Yes
This is the 2nd time I have purchased this Alpha glass. This alpha glass has saved my phone screen more times than i can count. This phone is used just for when my grand kids visit and is dropped a lot. I will always purchase alpha glass from otterbox when purchasing my phone cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com