Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy J3 (2017) - Clear
Average customer rating
4.4 out of 5
4.4
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
11
4 Stars
0
3 Stars
3
2 Stars
1
1 Star
0
100%of customers recommend this product. 
(
13 out of 13
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy J3 (2017) - Clear
Customer Rating
5 out of 5
5
Phone cover
on February 1, 2017
Posted by: Lonely3666
Verified Purchase:Yes
Made the phone so much easier to hold land operate! Best buy I ever Made!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
I wish my phone had a defender case
on November 3, 2017
Posted by: Lisa
Verified Purchase:Yes
I'd like to start by saying that the box and screen are not bad, but that said, I was truly devastated when I found out my new phone didnt have a defender class case. I work in an industrial factory around a lot of heavy machines and sharp edges, I'm a very clumsy person, I wanted my otter box defender. But my phone is a J3 emerge and it doesn't get the defender. Call me insane, but I didn't think one of my phone requirements had to be check if this has a defender otter box or not. Sorry, but I hated tut, and I'm still not quite happy with the current box. Too slick and not enough protection.
Response from otterbox.comBy OtterBox, Customer Service Team, November 3, 2017
Dear Lisa,

We so apologize that we do not carry the Defender case for the Galaxy J3 Emerge, and we're happy to pass your feedback along to our product design team for future consideration. Rest assured, the pairing of the Symmetry and Alpha Glass is still a very protective combination! Regardless, if you have any additional queries, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll always do what they can to assist.

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent protection
on May 4, 2018
Posted by: Oledude6
Verified Purchase:Yes
The Otter Box screen was sold out during the holidays when I received my phone. I chose an available substitute. Three months later... I was able to order the Alpha Glass to compliment the Otter Box case I purchased with my phone. The Otter Box system for my J3 is HIGH quality, durable, and are designed to protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Best protection for your phone
on July 27, 2017
Posted by: DJBr
Verified Purchase:Yes
I purchased an Otter Box for my S3 about 6 years ago. My phone finally died and when we went to buy new phones for my wife and I, I was insistent in getting an Otter Box to protect my new phone. When I take my S3 out of the Otter Box I purchased 6 years ago, it surprises everyone I show it to. Even though my phone has been dropped several times, the S3 still looks like it is brand new and I owe that to the Otter Box it has been safely protected in for so many years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase for your phone!
on October 21, 2017
Posted by: Coolio37
Verified Purchase:Yes
I don't have to worry about my screen anymore because I have this over it now thank you Otterbox for making this for my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
GLass protection
on December 12, 2017
Posted by: Toms
Verified Purchase:Yes
Bought last week.. broke the next day with a minor drop on the rug!- son has phone so I can’t send image
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 14, 2017
Hi Toms,

We're sorry to hear that your Alpha Glass cracked during an epic fall! It sounds like the glass fulfilled its destiny and sacrificed itself for the sake of the phone's safety, and we're glad that the phone is doing okay. After all, the security of your device is our main priority! Let's keep the protection going and process a warranty claim for you. Just call up our friendly Otters at 1-855-688-7269, and they'll cheerfully order you a new screen protector so that your Galaxy J3 Emerge can stay pristine for a long time to come!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Foghorn...
on December 29, 2017
Posted by: Halfnelson73
Verified Purchase:Yes
Still haven't installed my (replacement) alpha glass. My first attempt ended In a broken alphaglass.
Response from otterbox.comBy OtterBox, Customer Service Team, January 2, 2018
Hey Halfnelson73,

We're so sorry to hear that the Alpha Glass installation is proving to be a little trickier than you expected! Not to worry - our Otter experts are just a call away at 1-855-688-7269. Feel free to ring them up, and they'll gladly walk you through the application process to get you back on track to maximum protection!

Happy New Year,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it!
on February 9, 2018
Posted by: griffin
Verified Purchase:Yes
Have already dropped phone once . . so far, so good! Purchased this on the recommendation on several other family members who have same product and are also very satisfied.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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