Customer reviews from otterbox.com
OtterBox - Achiever Series Case for LG Phoenix 3 - Cool plum
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
47
4 Stars
11
3 Stars
7
2 Stars
0
1 Star
2
90%of customers recommend this product.
(
53 out of
59)
Customer Reviews for OtterBox - Achiever Series Case for LG Phoenix 3 - Cool plum
Posted by: Knitterman
Verified Purchase:Yes
I bought my OtterBox on the recommendation of several friends, after being disappointed with a similar product from another company. My OtterBox has a better feel.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenzer
Verified Purchase:Yes
I love this product. I have had one for a long time and had to trade phones. Of course I bought another. I do wish they came in several colors. I am a Clemson Tiger fan so wish they had orange and purple. Go Tigers!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: May may
Verified Purchase:Yes
This is my third Otterbox case in 6 years! I absolutely love them because my phone has fallen from my hands, lap, car, you name it and has always stayed intact! I am very happy that the newest one I bought is slimmer and sleeker, yet still ready to protect my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SgtMajTMS
Verified Purchase:Yes
I changed providers and phones going from a G7 to a Fortune. I was expecting the same great protection I had for years with the G7, an actual Otter Box. I got an Otter cover. No protection for the screen, and no 360 degree protective "box". To be fair, what I received will afford some protection but definitely is not what I expected
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 17, 2017
Hey there SgtMajTMS,
We're so sorry about any miscommunication regarding the Achiever style for the LG Fortune! We certainly understand that it would be disappointing to expect our traditional Defender case and then receive something slightly different. We assure you, the Achiever is still an extremely protective unit, and should keep your new phone safe going forward! We don't currently carry the Defender series for this specific device, but we're happy to pass your feedback along to our product design team for future consideration. In the meantime, please feel free to call our helpful Otters at 1-855-688-7269 with any questions that may surface!
Warmly,
OtterBox Customer Service Team
We're so sorry about any miscommunication regarding the Achiever style for the LG Fortune! We certainly understand that it would be disappointing to expect our traditional Defender case and then receive something slightly different. We assure you, the Achiever is still an extremely protective unit, and should keep your new phone safe going forward! We don't currently carry the Defender series for this specific device, but we're happy to pass your feedback along to our product design team for future consideration. In the meantime, please feel free to call our helpful Otters at 1-855-688-7269 with any questions that may surface!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Great Case, But was expecting a screen protector
on November 17, 2017
Posted by: Murf
Verified Purchase:Yes
The Otter Box is fantastic ... my only concern was that all of my friends who recommended this product said that you not only get the best case possible, but it also comes with a screen protector ... The case is very awesome ... but now I have to buy a third-party screen protector ... GR8 Case though!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ronharman
Verified Purchase:Yes
rubber at bottom too flimsy without plastic, more color choices please
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: amyjo162
Verified Purchase:Yes
So, it doesn't have very much grip which makes it a bit slick, but when it falls its not damaged at least. Also, there could be more color options, but overall its not bad
Written by a customer while visiting otterbox.com
Posted by: Kats
Verified Purchase:Yes
Looking for a durable case for our 11 yr old grandson’s phone, an older LG model. We always had an Otter Box for our IPHONE and swear by them, so that’s we bought. Not the same style, which is fine, but doesn’t seem as rugged as ours. Biggest disappointment is that it didn’t come with a protective screen shield, which is my main concern with an 11 yr old. Time will tell how it performs
Response from otterbox.comBy OtterBox, Customer Service Team, December 15, 2017
Hey Kats,
We apologize that you're feeling slightly uncertain about the Achiever series case! Unfortunately, this is the only style of case that we currently carry for that specific device, but we'll be happy to pass your feedback along to our product design team. Rest assured, the Achiever still goes through extensive testing, much like the rugged Defender series, to ensure superior protection for your device! If you have any additional questions or comments, please don't hesitate to call our playful Otters at 1-855-688-7269, and they'll dive right in!
Best,
OtterBox Customer Service Team
We apologize that you're feeling slightly uncertain about the Achiever series case! Unfortunately, this is the only style of case that we currently carry for that specific device, but we'll be happy to pass your feedback along to our product design team. Rest assured, the Achiever still goes through extensive testing, much like the rugged Defender series, to ensure superior protection for your device! If you have any additional questions or comments, please don't hesitate to call our playful Otters at 1-855-688-7269, and they'll dive right in!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com