Customer reviews from otterbox.com
OtterBox - Achiever Series Case for LG Phoenix 3 - Cool plum
Average customer rating
4.5 out of 5
4.5
(67 Reviews)
Open Ratings Snapshot
Rating breakdown 67 reviews
5 Stars
47
4 Stars
11
3 Stars
7
2 Stars
0
1 Star
2
90%of customers recommend this product. 
(
53 out of 59
)
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Customer Reviews for OtterBox - Achiever Series Case for LG Phoenix 3 - Cool plum
Customer Rating
5 out of 5
5
Best Purchase Ever
on December 12, 2017
Posted by: Rose
Verified Purchase:Yes
Got all three colors in the set because much better quality than the ones on Amazon. Thanks
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Super Box
on June 4, 2017
Posted by: Zayy
Verified Purchase:Yes
Otter Box has been saving my phones from certain death for years and continues to do so with this one.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Easy to hold
on September 1, 2017
Posted by: Grandma Brown
Verified Purchase:Yes
At 83+ I've come to understand what "losing your grip" really means, and my slick smart phone was a particular challenge! I like the grip-friendly surface of the Otterbox case. The bright color (I bought the aqua/plum version) is bright and easy to spot in my purse too, another plus.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Makes me feel safe.
on December 20, 2017
Posted by: La Nation
Verified Purchase:Yes
Last summer 2017, I was holding my grandson's phone and my phone. His phone was slipping and he has an otterbox protector but his phone began to fall so I moved to catch his phone and my phone that did not have an otterbox cover fell and the screen cracked. My grandson said "La, you should have let my phone fall it has the protector cover on it. Yours has nothing, but as soon as I save up I am going to get you one of these covers." So I purchased a new phone and I purchased my Otterbox protector!! I feel if my phone should take a fall it will be safe from cracking all up...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Bought for LG phoenix 4
on January 26, 2019
Posted by: Cp1000
Verified Purchase:Yes
Phone not listed in devices list, but futs perfectly. Only the changed from phoenix3 is the speaker on the back. Everything fits though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Couldn't be happier
on June 25, 2017
Posted by: TennBee
Verified Purchase:Yes
This case makes my inexpensive first-ever smartphone look classier. Installation was a snap....literally, even for this 72 year old
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Worst purchase
on July 30, 2017
Posted by: Patty
Verified Purchase:Yes
Bought this product and it's useless. Worst product by Otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 31, 2017
Hi Patty,

We are sorry that the Achiever case is not meeting your expectations. We would like to get some details so that we can help out. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Ok. Not as good as my other otter box case
on October 6, 2017
Posted by: Lizamae
Verified Purchase:Yes
I've had this otter box for about 2 weeks. I am glad i have it, but its not as grippy as the otter box case for my Motorola moto E 2nd gen. It's slipped out of my hands and my husband's hands on a couple occasions already. Its a good thing they have shock absorption. Also, i don't like the color combinations available for this model. I can't have black, because my husbands is black. We need to tell the difference between phones.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 9, 2017
Hey there Lizamae,

While we're glad to hear that your phone is protected from drops, we apologize that the sleek design seems to be the reason that it's falling. At this time, the Achiever is the only style of case that we have available for that specific device, but we are happy to pass along any feedback to our product design team for future consideration! In the meantime, should you have any further questions, please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll be happy to help!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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