Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S8 - Prickly pear
Average customer rating
4.1
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
66
4 Stars
25
3 Stars
15
2 Stars
6
1 Star
10
81%of customers recommend this product.
(
94 out of
116)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S8 - Prickly pear
Posted by: Rock mom 916
Verified Purchase:Yes
I put it on and I cannot use any of the volume buttons or the button to power on and off I have to constantly take it off press the button then put it back on
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 2, 2019
Hey there Rock mom 916,
We're sorry to see that this Symmetry series is having trouble jamming with your Galaxy S8! Let's tune things up with some quick troubleshooting - feel free to call our Otter rockstars at 1-855-688-7269, and before you know it, that case and phone will be working together in perfect harmony!
Sincerely,
OtterBox Customer Service Team
We're sorry to see that this Symmetry series is having trouble jamming with your Galaxy S8! Let's tune things up with some quick troubleshooting - feel free to call our Otter rockstars at 1-855-688-7269, and before you know it, that case and phone will be working together in perfect harmony!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Meche
Verified Purchase:Yes
I got this case about a week ago. Great so far. Only issue for me is I can't plug my suction stand on it because it will fall shortly due the rough texture of the case. Otherwise love it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Endlesscrowd
Verified Purchase:Yes
The product actually saved my S8 from a fall off the couch. I have dropped it a few times and so far so good. I purchased two cases and I change them out each day. I love that is is a clear case as well!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ian M
Verified Purchase:Yes
Doesnt really cover off the edge correctly. And difficult when trying to use on a magnet which i use for my car. Wouldnt buy again and more expensive than competitors
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 16, 2017
Hey there Ian M,
Our apologies that you're feeling disappointed in the Symmetry series! Although the case has a slightly different style to fit the curved edges of the Galaxy S8, rest assured, it is still an extremely protective unit. As for the car magnet, unfortunately we are unable to test our products with third-party accessories, so we cannot guarantee compatibility with any modules that we do not engineer and test ourselves. If you have any other questions or comments, please feel welcome to follow the link below to submit a support request. Our wonderful Otters will be delighted to help out!
https://www.otterbox.ie/en-ie/support
Sincerely,
OtterBox Customer Service Team
Our apologies that you're feeling disappointed in the Symmetry series! Although the case has a slightly different style to fit the curved edges of the Galaxy S8, rest assured, it is still an extremely protective unit. As for the car magnet, unfortunately we are unable to test our products with third-party accessories, so we cannot guarantee compatibility with any modules that we do not engineer and test ourselves. If you have any other questions or comments, please feel welcome to follow the link below to submit a support request. Our wonderful Otters will be delighted to help out!
https://www.otterbox.ie/en-ie/support
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Breso
Verified Purchase:Yes
Cover is Ok, just wish it would come up more over the edges
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: kkey
Verified Purchase:Yes
Recently bought. Like that it is more protective than my previous case, however, access to the buttons can be challenging.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Flower
Verified Purchase:Yes
The case is very nice. Cool red colors. Unfortunately it didn't fit the Galaxy 8 Active. I researched before purchase but found no mention of this so thought it would work.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great case
on April 22, 2017
Posted by: Vltkpr
Case feels very sturdy on the phone. It could be textured a little more as it feels very slick in your hand. I'm sure it'll protect from damage fine when it gets dropped though. Definitely cheaper than buying insurance and paying a $100 deductible on top of that or for a replacement if you drop your phone or the cost of a new one without insurance.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com