Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S8 - Prickly pear
Average customer rating
4.1
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
66
4 Stars
25
3 Stars
15
2 Stars
6
1 Star
10
81%of customers recommend this product.
(
94 out of
116)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S8 - Prickly pear
Posted by: Christy416
Verified Purchase:Yes
I love the look of the case and the fit. However, it's extremely hard to press the power and volume buttons. I am hoping that over time it will soften.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 2, 2017
Hi Christy,
Thanks for your feedback! We are sorry that the control buttons on this Symmetry case are being a bit stubborn. Sometimes at first they may be a tad rigid but after a bit of use they should become easier to manipulate.
If you find that this issue persists please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that the control buttons on this Symmetry case are being a bit stubborn. Sometimes at first they may be a tad rigid but after a bit of use they should become easier to manipulate.
If you find that this issue persists please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: naj1683
Verified Purchase:Yes
I bought this case for my wife because of the design and the quality of OtterBox products. I first bought this same case for our daughter's S7 Edge which I then turned around and bought for the S8. Personally, I am an OtterBox Defender fan but for some women/girls its hard to get them interested in a case that is big/bulky or whatever you want to say as the defender. The defender has never let me down! In all honestly, I was at first hesitant if the case could/would provide protection - that was until I received it in the mail. I was shocked with the quality of the case. The case is made exceptionally well and comes in various designs that is appealing to practically any woman/girl. If you were like me and thought this case would not provide protection for your phone - look no further because it will!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Actuator2006
Verified Purchase:Yes
Had several cases for various phones and never had a phone damaged. I have dropped one 30ft onto concrete and still perfect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kel2
Verified Purchase:Yes
I've had the case for 2 weeks and my phone is black. The case shows every fingerprint and smudge. The overall fit and protection are nice , but the clear color looks bad with the black galaxy.
Written by a customer while visiting otterbox.com
Posted by: Unhappyotter
Verified Purchase:Yes
I bought this a couple of weeks ago and the side buttons are so hard to press in it's ridiculous can't use them properly would change it if I could
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 17, 2017
Hey there Unhappyotter,
We're very sorry to see that you're feeling so let down by the Galaxy S8 Symmetry! We certainly understand that it would be frustrating to get pushback from the buttons. Sometimes the side buttons on newer cases can be a little stiff at first, but they typically tend to become more comfortable after time and use. If the problem persists, please feel welcome to call our friendly support team at 1-855-688-7269, and they’ll be delighted to further assist you!
Best,
OtterBox Customer Service Team
We're very sorry to see that you're feeling so let down by the Galaxy S8 Symmetry! We certainly understand that it would be frustrating to get pushback from the buttons. Sometimes the side buttons on newer cases can be a little stiff at first, but they typically tend to become more comfortable after time and use. If the problem persists, please feel welcome to call our friendly support team at 1-855-688-7269, and they’ll be delighted to further assist you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Amitoz
Verified Purchase:Yes
Samsung symmetry series clear case is very to fit on my Samsung Galaxy s8 , material is very good , but only thing which otter box need to improve is the material over the side buttons is very hard to press.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Schnubb
Verified Purchase:Yes
The Case ja perfect and saves my Phone while it falls down the whole stairs. Nice Work guys but the Armor Glass is a huge disappointment. The sides of the curved display do not react to any touch. I had to remove it immediately.
The box is really perfect but the Armor Glass was bad investment.
Regards
Helge Stump
Helge Stump
Written by a customer while visiting otterbox.com
Posted by: mrsmisty
Verified Purchase:Yes
While it is easy to find cheaper cases out there I have had many Otterboxes over the past few years. The quality is unmatched. I feel like my phone is really safe in an Otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com