This not my first Otterbox case. I have had excellent protection for my phones. My first trade in phone looked like new! This is the first case I have purchased on line & wam pleased with the price & speed of shipping!
I've had the case three days now and am still having trouble working the volume, Bixby, and power buttons though the case. It's hard to find the sweet spot that actually engages the button.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 10, 2020
Hi, Carol Anne!
We're sorry to hear that you're having so many issues with your Symmetry Series case! That case should be allowing for full functionality of your phone, so it's odd to hear that you're having problems with yours. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get you taken care of.