Customer reviews from otterbox.com
OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Average customer rating
4.5 out of 5
4.5
(156 Reviews)
Open Ratings Snapshot
Rating breakdown 156 reviews
5 Stars
115
4 Stars
21
3 Stars
10
2 Stars
3
1 Star
7
90%of customers recommend this product. 
(
135 out of 150
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Customer Rating
5 out of 5
5
Great Product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on July 18, 2017
Posted by: Sarge
Verified Purchase:Yes
I bought this otter box after dropping and damaging my old phone with a cheaper Amazon brand case. I have dropped my phone a number of times and it has held up as promised.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
No screen cover like my S6 otter. Not as tough
on August 5, 2017
Posted by: Shucks
Verified Purchase:Yes
No screen cover. Not as tough as my s6 otter case. Still expensive
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 8, 2017
Hi there,

We are sorry that you are not pleased with the screenless design on this Defender case. We assure you that we did not make this change lightly. After extensive research, customer feedback and testing we found that this layout will give the best protection and function with the unique curved infinity screen on the Galaxy S8.

If you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to assist!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect!
on September 21, 2017
Posted by: Sam S
Verified Purchase:Yes
This is exactly what I wanted. Looks great and fits my Samsung S8 perfectly.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Wrong case
on August 4, 2020
Posted by: Mel B
Verified Purchase:Yes
Pick the wrong case. Need the case for Samsung 8+ .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 6, 2020
Hey, Mel!

We're sorry to hear that you picked the wrong case! Thankfully, we have a pretty easy return policy, so feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Otterbox case for GS8 phone
on May 18, 2021
Posted by: Elmo
Verified Purchase:Yes
The case was too small, wouldn't fit my phone. A total waste of money.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 19, 2021
Hi there!

We're sorry to hear that your Commuter Series case isn't fitting your phone properly! Keep in mind, this case is designed specifically for the Galaxy S8, so it won't be compatible with the Galaxy S8+ or Note8. If you're definitely using the Galaxy S8, give us a ring at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Ok for a first
on April 30, 2017
Posted by: PingLou
Verified Purchase:Yes
Case fits well. Soft inner case fits well. Hard outer case fits well. One must apply plastic screen protector exactly. The case combination and pressures on the phone can raise the edges at the corners. Major fault as I see is grip. The phone in hand grasping about the outer shell makes for a slightly slippery feel. Wish for a more secure feel. Do not know what qualities separate this case from others declaring safety for a phone.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , May 1, 2017
Hi PingLou,

Thanks for your feedback! We are sorry that the Commuter case is a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.

If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Cute but slippery
on May 3, 2017
Posted by: Jennifer645
Verified Purchase:Yes
I bought this and it arrived the same day as my new phone. The colors are awesome, the teal is bright and eye catching. The problem is that it's also very slippery. I find myself almost dropping it several times a day. I'm returning this case and getting a defender. That one has the rubber exterior and isn't so slippery (my sister has it, so I know for sure). Unfortunately, the defender doesn't have an exterior light teal color though, so it's not going to look as nice. But I'll sacrifice looks for function.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 3, 2017
Hi Jennifer,

We appreciate your feedback! We are sorry that the Commuter case was a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.

We are glad that the Defender case has a better grip for you. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
It's a nifty little case.
on May 3, 2017
Posted by: Kaiz
Verified Purchase:Yes
It came in perfectly fine, it's sleek and low profile, but very professionally fashionable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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