Customer reviews from otterbox.com
OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
115
4 Stars
21
3 Stars
10
2 Stars
3
1 Star
7
90%of customers recommend this product.
(
135 out of
150)
Customer Reviews for OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Posted by: donna
Verified Purchase:Yes
The Otter my husband has for his iPhone provides full protection for the screen. The one I purchased for my Galaxy S8 is good for the top and bottom of the screen, but is lower than the sides of the screen. Therefore the protection it offers is diminished.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 8, 2018
Dear donna,
We apologize that this Commuter series isn't quite matching up to expectations so far! The Commuter historically has not included any sort of integrated screen security, but we certainly understand why some might be expecting something similar. For the Galaxy S8, we intentionally did not engineer any cases with a built-in screen protector in order to seamlessly complement the curved infinity display!
However, if you're still looking for some additional protection upfront, so to speak, we would recommend our Alpha Glass, which is specifically constructed to be a perfect pal to the Commuter. Feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html#start=1
Sincerely,
OtterBox Customer Service Team
We apologize that this Commuter series isn't quite matching up to expectations so far! The Commuter historically has not included any sort of integrated screen security, but we certainly understand why some might be expecting something similar. For the Galaxy S8, we intentionally did not engineer any cases with a built-in screen protector in order to seamlessly complement the curved infinity display!
However, if you're still looking for some additional protection upfront, so to speak, we would recommend our Alpha Glass, which is specifically constructed to be a perfect pal to the Commuter. Feel free to check it out via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/galaxy-s8/alpha-glass-screen-protector/sam38-galaxy-s8.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ashley
Verified Purchase:Yes
I always used the defender case due to the fact I drop my phone quite a bit but with my new phone thought I would give the commuter case a chance and love it!!! It's thin but very protective.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Horsenaround
Verified Purchase:Yes
The case fits my S8 although I am concerned the glass on the front is a little higher than the case so if it falls front first I'm not sure it would be protected. I have a smaller samsung and the case fits well above the front glass. I haven't had it long & it hasn't fallen so I cannot say that it works or doesn't work to protect it. In general what I read from other case reviews, the S8 is very hard to find a case to really be protective and fit well due to the rounded glass on the front.
Response from otterbox.comBy OtterBox, Customer Service Team, September 13, 2017
Dear Horsenaround,
We apologize that you're not feeling completely confident in the Commuter for the Galaxy S8! We completely understand your apprehension involving the uniquely curved edges on the front screen of the phone. If you're looking for a little more protection upfront, so to speak, OtterBox does carry an Alpha Glass screen protector that will pair perfectly with your Commuter! If you're interested, just follow the link below and check it out. Should you have any further questions or concerns, please feel welcome to reach out to us at 1-855-688-7269!
Best,
OtterBox Customer Service Team
We apologize that you're not feeling completely confident in the Commuter for the Galaxy S8! We completely understand your apprehension involving the uniquely curved edges on the front screen of the phone. If you're looking for a little more protection upfront, so to speak, OtterBox does carry an Alpha Glass screen protector that will pair perfectly with your Commuter! If you're interested, just follow the link below and check it out. Should you have any further questions or concerns, please feel welcome to reach out to us at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Roxy
Verified Purchase:Yes
I bought the Commuter series case and glass protector and am sooo disappointed in the performance of the glass protector. It is almost impossible to connect your touch with the screen with the glass protector between. I am so frustrated as I have been very happy with Otterbox products previously. Something has to be done to improve this situation, I am so unhappy with this Otterbox and the glass protector.
I will be surprised if you list my honest review. Customers need to know they should avoid these glass protectors at all costs.
I will be surprised if you list my honest review. Customers need to know they should avoid these glass protectors at all costs.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 22, 2017
Hi Roxy,
We are sorry that this Commuter case and Alpha Glass are not giving you a typical OtterBox experience. This is understandably disappointing and we certainly want to get things turned around as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Commuter case and Alpha Glass are not giving you a typical OtterBox experience. This is understandably disappointing and we certainly want to get things turned around as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dswy
Verified Purchase:Yes
I trust Otter Box with all of my phones. The S8 is hard to protect without impairing the edge feature and Otter Box did a good job of creating a simple and sturdy case for it. Not bomb proof, but as good as you can get for this phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wunschie
Verified Purchase:Yes
I received this case 2 weeks ago and I love it. It makes it easier to hold the Samsung S8 and stays put in your pocket!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ottoman9482
Verified Purchase:Yes
I bought the case before I even had the phone. It fits perfectly and makes it easier to grip/hold the phone without it slipping out of your hand. The case doesn't cover the screen around the egdes so you get use of the screen edge with no problem
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MelShy
Verified Purchase:Yes
This is the second Commuter case I've used. It truly protects your phone without being too bulky around the phone. The color is a nice aqua shade. My only disappointment was that it no longer came with the screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com