Customer reviews from otterbox.com
OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
115
4 Stars
21
3 Stars
10
2 Stars
3
1 Star
7
90%of customers recommend this product.
(
135 out of
150)
Customer Reviews for OtterBox - Commuter Case for Samsung Galaxy S8 - Aqua mint way
Posted by: bbran
Verified Purchase:Yes
Easy to apply, protects well. Dropped my phone once already :-(, and no damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bbbb
Verified Purchase:Yes
Don't know if it's any better than a cheaper brand. Shipping was awful, took a couple week.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 14, 2020
Hi Bbbb,
We're so sorry you're not exactly in love with this Commuter Series case!
For the safety of our employees and our community, Otter Products is operating at a reduced capacity. We kindly ask for your patience and grace, as operations are delayed. We assure you this case will provide some of the best protection around to safeguard your investment. If you're still unsure, feel free to contact us below, and we'd love to boost your confidence!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're so sorry you're not exactly in love with this Commuter Series case!
For the safety of our employees and our community, Otter Products is operating at a reduced capacity. We kindly ask for your patience and grace, as operations are delayed. We assure you this case will provide some of the best protection around to safeguard your investment. If you're still unsure, feel free to contact us below, and we'd love to boost your confidence!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Barry
Verified Purchase:Yes
I have always used otterbox cases. This case is awesome
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pat219
Verified Purchase:Yes
I love my Otterbox case. Had one on my last phone and at protected my phone when I dropped it.I love the turquoise color I got so it can be distinguished from my husband's phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Teresa77
Verified Purchase:Yes
The back is to slick, slides out of you hand easy. Has no grip on it. I have drop my new phone to many times this past 2 weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Kathymajor8
Verified Purchase:Yes
It is a nice case but too short for my Galaxy 8. I have several people try to help. Since I am older, I don't know how to return online purchases. Let done and money poorly spent. Recommend purchasing case in store when phone is purchased.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 29, 2018
Dear Kathymajor8,
We're so sorry to hear that this Commuter case isn't fitting right! This is strange, since as long as you definitely have the Galaxy S8, it should match up with your device seamlessly. But never fear, our friendly Otters are here! Please feel welcome to directly call them at 1-855-688-7269, and they'll help straighten this out in no time. Not to worry - we'll make sure that you have the ultimate protection for your phone for a long time going forward!
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that this Commuter case isn't fitting right! This is strange, since as long as you definitely have the Galaxy S8, it should match up with your device seamlessly. But never fear, our friendly Otters are here! Please feel welcome to directly call them at 1-855-688-7269, and they'll help straighten this out in no time. Not to worry - we'll make sure that you have the ultimate protection for your phone for a long time going forward!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Leera
Verified Purchase:Yes
I bought the wrong case. I wanted the defender instead. This case is cute, but with this screen I just do not trust this case with this phone.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3
Very slippery
on April 25, 2017
Posted by: Tedd
The case fits well, but it is very slippery. It feels like it could slip out of your hands easily and even when you put it down it likes to slide on any surface. I don't know how this one differs from the Defender, but I'd take a look at that one first.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 27, 2017
Hi Tedd,
We appreciate your feedback! We are sorry that the Commuter case is a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather construct a streamlined design with ease-of-use for clothing pockets, etc.
The Defender case does have a synthetic rubber slipcover on the outside that may provide better grip. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We appreciate your feedback! We are sorry that the Commuter case is a bit too slippery for your comfort level. We certainly weren’t out to cause any perilous predicaments, but rather construct a streamlined design with ease-of-use for clothing pockets, etc.
The Defender case does have a synthetic rubber slipcover on the outside that may provide better grip. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com