It does an excellent job of protecting the phone's screen from being scratched. However, it will occasionally become slightly loosened from contact with the screen. Then the entire Otterbox must be taken apart and put back together so that the Alpha Glass will contact the phone screen again. Also it has been cracked when the phone was dropped. The phone was unharmed but I have replaced the Alpha glass three times due to this breakage. If it breaks again I will replace it with a different screen protector.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 28, 2019
Hi dlsdvm,
We're so sorry to hear that you've been experiencing some bad luck with our Galaxy S8+ Alpha Glass! This particular product is not necessarily designed to be indestructible so much as it is intended to sacrifice itself in order to protect your device screen. That being said, we don't typically see the glass becoming 'loose' or losing contact, and our Otter detectives would love to take a closer look at this to see how they can help. Please feel welcome to give them a call at 1-855-688-7269, and once they find the root of the issue, they'll be able to come up with a more permanent solution!
The glass fits perfectly for the phone and the case. It completely covers everything and that you can tell that it is quality glass that does not break or even scratch easily. If part of the case breaks, no damage will be done with the actual screen itself. It is totally worth it's price because it covers every part of the screen. I highly recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
exemplary customer service
on October 14, 2019
Posted by: Paul Coughlan
Otterbox have such a good lifetime warranty claims process I was unfortunate with my Samsung S8 and dropped it twice and the screen protector I purchased really saved me from breaking my mobile screen many times
I got this when my phone was stolen. It had an Otter Box also. I didn't hesitate to get another with my new phone. I love how it makes it easy to grip, adds some heft to the overall weight and makes the phone slip proof. I've also dropped my phone twice after I got it and NO damage. It's worth the money. Will always use this product.