Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product.
(
142 out of
280)
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Customer Rating
2
Alpha glass interferes with the screen operation
on September 20, 2017
Posted by: fred
Verified Purchase:Yes
The alpha glass interferes with the operation of my Samsung S8+. It does not allow me to use the side features, where there is a box of apps on the right curved section. I have to press very hard to get it to work on the upper section of the screen and it does not work well at all. It really protects the screen, especially from me.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, September 21, 2017
Hey Fred!
While we're glad that your Galaxy S8+ screen is protected, we apologize that you're having trouble accessing the sides of the infinity display! We engineer our products to allow full functionality of the device while it stays secure, so it is odd that your Alpha Glass is hindering your touch sensitivity. Our expert Otters would love to take a closer look to see if we can help, so please feel welcome to ring them up at 1-855-688-7269. They'll find a quick fix to ensure smooth interactions with your screen going forward!
Warmly,
OtterBox Customer Service Team
While we're glad that your Galaxy S8+ screen is protected, we apologize that you're having trouble accessing the sides of the infinity display! We engineer our products to allow full functionality of the device while it stays secure, so it is odd that your Alpha Glass is hindering your touch sensitivity. Our expert Otters would love to take a closer look to see if we can help, so please feel welcome to ring them up at 1-855-688-7269. They'll find a quick fix to ensure smooth interactions with your screen going forward!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Hunter71
Verified Purchase:Yes
I bought this protector and it has saved my phone twice in less than a month
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alicia93
Verified Purchase:Yes
Well worth the money works great no issues glad I bought it
Written by a customer while visiting otterbox.com
Posted by: petie326
Verified Purchase:Yes
Best fitting and best designed case on the market.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Heartswings
Verified Purchase:Yes
I bought this case because I have 2 kids who like to destroy everything I own I had gotten a protective screen for it as well When I put them on my phone the screen kept popping up from the corners the case had been making it moveTo fix it I had to take the case completely Off if I did not take the case off and i
I pushed on the protective screen it would crack so as of a while ago I no longer have a protective screen
I pushed on the protective screen it would crack so as of a while ago I no longer have a protective screen
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 26, 2017
Hi Heartswings,
You definitely should not have to settle for a screen protector that keeps coming off and cracking! We're so sorry that you've been struggling with the Alpha Glass, and we think that as a busy supermom of two kids, you deserve the best! It sounds like there may have been a misalignment or installation issue with the screen protector, but we're absolutely confident that a warranty replacement will deliver the quality that you're looking for. Please feel free to contact our handy Otters at 1-855-688-7269 so that they can send you a new Alpha Glass and help with the installation process!
Best,
OtterBox Customer Service Team
You definitely should not have to settle for a screen protector that keeps coming off and cracking! We're so sorry that you've been struggling with the Alpha Glass, and we think that as a busy supermom of two kids, you deserve the best! It sounds like there may have been a misalignment or installation issue with the screen protector, but we're absolutely confident that a warranty replacement will deliver the quality that you're looking for. Please feel free to contact our handy Otters at 1-855-688-7269 so that they can send you a new Alpha Glass and help with the installation process!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Shane
Verified Purchase:Yes
I like this screen protector. I have the defender case s8+ and the case occasionally it gets under the edge of the alpha glass and pushes it up not sure what is causing this problem yet but other than this it is very nice.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cspan1971
Verified Purchase:Yes
Works great. I feel safe with it on my phone. Won't used any other case but otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nomeddercas
Verified Purchase:Yes
My wife and I both have Samsung Galaxy S8+ phones. I've got an OtterBox defender case and she has an OtterBox Symmetry case. The Alpha glass works beautifully with both cases. It's like it's not even there! I've always trusted OtterBox with the safety of my phones and will continue to do so.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com