Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3 out of 5
3
(306 Reviews)
Open Ratings Snapshot
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product. 
(
142 out of 280
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Customer Rating
1 out of 5
1
does not work with any cases
on April 26, 2017
Posted by: Hunter
I got this screen protector with my otter box defender case for the galaxy s8+ and the screen protector keeps lifting up and cracking in the corners. Dust also seems to find a way to get under the screen protector up by the speaker. I am on my 3rd replacement right now and am just about to give up.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Very very very expensive piece of plastic/ glass.
on April 29, 2017
Posted by: Ryan
Verified Purchase:Yes
Once installed. My screen sensitivity was way off.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Worst ever
on April 30, 2017
Posted by: LeahIsawesome
I have had this on my phone for a week. The adhesive is weak, it interferes with the sscreen sensitivity like crazy and tonight the whole thing cracked, like the entire thing. What a waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not so happy with it.
on April 21, 2017
Posted by: anonymous
Verified Purchase:Yes
I got one for my S8+. The screen guard looks good but after applying it, it did not get covered near the home button and when ever I clicked the home button it made a sound.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Defective
on April 22, 2017
Posted by: Thor
It lasted all of 10 min. I followed the instructions to the letter and the screen just popped off.the edges are just to thick on the sides. It catches on everything. Also the screen didn't respond well with the glass cover.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 24, 2017
Hi Thor,

We’re sorry that this Alpha Glass is not staying put on your Galaxy S8+. This is odd and we certainly want to get things turned around as soon as possible.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can get a warrant replacement arranged!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Won't fit in Defender case
on May 1, 2017
Posted by: dave
Verified Purchase:Yes
It wont fit in Otterbix Defender case. If you try the buttons dont work. On the positive side, they quickly returned my purchase price so great customer service.
My phone is Galaxy S8+
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 2, 2017
Hi Dave,

We are sorry that this Alpha Glass gave you some trouble when combining it with the Defender case. Although we completely get why this would be disappointing, we assure you that this is not normal as these products were designed to fit together without a glitch.

We truly hope that this one unfortunate experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Not good
on May 19, 2017
Posted by: lt124
Verified Purchase:Yes
The glass cover doesn't work well. When I have my otterbox on the glass cover doesn't stick at the top because the otterbox gets underneath and pulls it off some, so I am constantly pushing it back down. This is also the 2nd one I have received because the first one wouldn't stick at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 22, 2017
Hi It124,

We are sorry that this Alpha Glass is not cooperating with your OtterBox case. This is disappointing and we truly want to rectify this unusual predicament as soon as possible.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Regretting this purchase
on May 20, 2017
Posted by: Heinb93
Verified Purchase:Yes
The adhesive is not strong enough to keep the screen in place also if it does pop up take it out of the case I had mine in the defender case and tried to push it down again and it cracked. I was surprised to see how little effort it took to crack makes me wonder if I should start looking for something else or keep a backup handy
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 22, 2017
Hi Heinb93,

We are sorry that this Alpha Glass gave you trouble and that it cracked. We fully understand why this would be disappointing and we are glad that we already have a warranty replacement heading your way.

We are confident that this replacement will give you a more typical OtterBox experience. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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