It's my 1st time using alpha glass and I gotta say, it worked well for about a week. I certainly can't knock them for Samsung's terrible design; however, I do believe an intergrated plastic shield with the defender model could have worked a lot better. For example anything that I dictate takes twice as long because I have to press so firmly in order to move the cursor. Even when I have the cursor I have precious little control over it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 12, 2017
Hi TigerBruin,
Thanks for your feedback! We are sorry that this Alpha Glass is hindering the use of the infinity screen on your Galaxy S8+. We fully understand why this would be frustrating and we definitely want to rectify this unusual predicament.
At your earliest convenience, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
I previously purchased a screen protector from Verizon for my S8+; it kept falling off and didn't cover all the way to the edge of the phone screen. I am SO happy with the Otterbox screen protector...it fits perfectly!
Looks, feels and easy to apply. I haven't had any problems with this at all. I highly recommend it. Just follow the instructions and the many YouTube videos of it. Very impressed.
Have had my case for about a month and I am still a satisfied customer. Only thing I don't like is the outer shell doesn't fit snug to the inner piece at the bottom of the phone.
Not good Otterbox. I appreciate your replacing the broken screen protector. But why make a product that you say you know will breaks because it the curved surface. Don't make a solution that is faulty. Again, thank you for replacing the product and being willing to replace it again when it breaks again (minus shipping).
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Jazz,
We are sorry that your original screen protector did not go the distance. We didn't design this Alpha Glass to break but if it happens to take one for the Galaxy S8+ then we will gladly replace it. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
I bought this less than a month ago and it cracked cleaning the screen.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Lekiesha,
We are sorry that this Alpha Glass cracked while cleaning it. We fully understand why this would be disappointing and we absolutely want to get things back on track as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!
just put this on my s8+ I was worried about how it was going to fit as I had looked a several at best buy, and the ones there didn't curve with the phone, So far so good, didn't change sensitivity of the phone