Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3 out of 5
3
(306 Reviews)
Open Ratings Snapshot
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product. 
(
142 out of 280
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Customer Rating
5 out of 5
5
Great screen protector
on June 3, 2017
Posted by: Jennifer
Verified Purchase:Yes
Works great on my Samsung Galaxy S8 Plus. Love that it covers the entire screen of the phone, even the side panels. Super clear, still sensitive to touch and installs super easily!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I can't say THANK YOU enough!!!
on June 4, 2017
Posted by: brandiewine
Verified Purchase:Yes
I have had my Samsung 8+ about a month & my Otter Box & Alpha glass screen protector have been working overtime saving my phone! I dropped it last week & it rolled end over end across my driveway into the street landing face down! I was so scared to pick it up and look at the damage...NOTHING I repeat NOTHING not even a scratch happend to my phone. I was soooooooo thankful for the investment I made in protecting my phone with a Otter Box! I have ALWAYS used Otter Box and have never been let down! Thank you for such a great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Second time a charm.
on June 9, 2017
Posted by: Weinerztard
Verified Purchase:Yes
First one cracked from pressing. Second one works great. Must be faulty batch. Responsive touch.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, June 12, 2017
Hi there,

Thanks for your feedback! Although we are sorry that the first Alpha Glass did not work out, we are glad that the warranty replacement is giving you a better experience.

If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product!!!
on June 9, 2017
Posted by: Wesley
Verified Purchase:Yes
Easy to apply, and in my case, easy to reposition. Remains perfectly adhered and in place to date.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Piece of mind
on June 14, 2017
Posted by: Squid
Verified Purchase:Yes
It doesn't exactly fit around the earpiece hole. Had it installed by geek squad at best buy and I'm happy with clarity, but it just doesn't seem to stay stuck around the earpiece. Took my defender case off and back on to get it tighter, didn't seem to help. Just doesnt stick.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, June 15, 2017
Hi Squid,

We are sorry that this Alpha Glass is not adhering as well as it should by the speaker. This is understandably disappointing and we certainly want to help with this unusual predicament.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can. If needed, we can easily get a warranty replacement set up!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
This glass screen is very fragile
on July 10, 2017
Posted by: rejadeoro
Verified Purchase:Yes
Hi, I am no trying to create a bad comment, but it will be nice if you can make or redesign this Alpha Glass Screen for the Galaxy S8+, this is my second replacement, it only last 2 weeks ,it just fall from my phone holder and little crack appear on the glass protector, just like the first glass protecto I bought 3 or 4months ago, hopping you can help me
Thanks
Response from otterbox.comBy OtterBox , Customer Service Team, July 12, 2017
Hi rejadeoro,

Thanks for your feedback! Although we are glad that your Galaxy S8+ is unscathed, we are sorry that the same cannot be said for the Alpha Glass. We are happy to see that we already have a warranty replacement set up.

You will receive an email with tracking information as soon as it leaves our warehouse. Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are eager to help!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Glass
on July 12, 2017
Posted by: Bob k
Verified Purchase:Yes
Great product great design love it would buy again
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not worth th money
on July 12, 2017
Posted by: Not too happy
Verified Purchase:Yes
Had it for 2 weeks cracked in my pocket from normal use also doesn't fit well with Otterbox cases won't be buying again that's for sure
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 12, 2017
Hi there,

We are truly sorry that this Alpha Glass broke early on in the journey and that it was not fitting well with your OtterBox case. The cracked screen protector is disappointing and the poor fit is odd. We absolutely want to get things turned around as soon as possible.

When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up for the Alpha Glass. We’ll also get to the bottom of the fit issue with ease!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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