Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Average customer rating
3
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
104
4 Stars
27
3 Stars
37
2 Stars
32
1 Star
106
51%of customers recommend this product.
(
142 out of
280)
Customer Reviews for OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8+ - Clear
Posted by: Tech Lady
Verified Purchase:Yes
I bought this a month ago and I dropped my phone about 4 times and it's still in one piece. The screen seems to be well protected....however the curved side edges of the glass are not as sensitive to touch as the top face of the glass.
I find that I have to press my screen a little harder near the number 1, a, q, caps and punctuation keys. Perhaps I have to reposition and reapply the protective cover. If it wasn't for that minor issue, I'd give the Alpha Glass Screen protector 5 stars.
I find that I have to press my screen a little harder near the number 1, a, q, caps and punctuation keys. Perhaps I have to reposition and reapply the protective cover. If it wasn't for that minor issue, I'd give the Alpha Glass Screen protector 5 stars.
Overall, its a good buy if you occasionally drop your phone. I rather have it covered than not covered and risk cracking the screen which cost more to replace than purchasing the Alpha Glass Screen protector.
Written by a customer while visiting otterbox.com
Customer Rating
2
Doesn't fit the new galaxy s8+
on April 19, 2017
Posted by: Jedi
Bought cause it was a life saver for my s6 but doesn't got with a case on the new Samsung galaxy s8+. Hopefully they get it worked out so I can get one.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, April 20, 2017
Hi Jedi,
We’re glad that the Alpha Glass worked well with your Galaxy S6. We assure you that the one designed for the Galaxy S8 + phone that is coming out tomorrow has been thoroughly tested and will fit it seamlessly. If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We’re glad that the Alpha Glass worked well with your Galaxy S6. We assure you that the one designed for the Galaxy S8 + phone that is coming out tomorrow has been thoroughly tested and will fit it seamlessly. If you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rombalds
Verified Purchase:Yes
Two vendors plus many online reviews confirmed that glass protectors do not work on curved screens such as Samsung Galaxy with an Otterbox case. Minute air pocket develops that reduces touch sensitivity. Replaced with a plastic protector that works fine.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 28, 2019
Hi Rombalds,
We're truly sorry to hear that this Alpha Glass didn't end up working out with your Galaxy S8+! Had you contacted us, we would have been more than happy to give this another shot with a warranty replacement, but we also certainly understand your decision to head down a different path. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269. They're always thrilled to provide further assistance!
Best,
OtterBox Customer Service Team
We're truly sorry to hear that this Alpha Glass didn't end up working out with your Galaxy S8+! Had you contacted us, we would have been more than happy to give this another shot with a warranty replacement, but we also certainly understand your decision to head down a different path. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269. They're always thrilled to provide further assistance!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jenny
Verified Purchase:Yes
Great service great material and protection would deff recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sfcmlm
Verified Purchase:Yes
I've used Otterbox for many years and love it. Its far grater than others I've used.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Amazing product
on April 10, 2017
Posted by: Kb0101
I purchased this case and it fits my phone perfectly !! So happy with this purchase! The edge works fine. I can not tell the glass is even on!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great Screen protector but...
on April 14, 2017
Posted by: kj329
I only use Otterbox products to protect my phones. This offers great protection, but I'm highly disappointed that they don't have a alpha glass privacy screen.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: bouleyab
Verified Purchase:Yes
This screen protector is great, except for the part where it is hard to get the notifications bar to come down.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com